Band 3 Healthcare Assistant

West London Mental Health Trust; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent healthcare provider in London is seeking a dedicated health care assistant for full-time work, primarily focusing on tissue viability and continence management. The role involves community visits, supporting various clinics, and managing patient care. Ideal candidates will have experience in health care settings, strong communication skills, and knowledge of wound management. The position offers a structured work schedule from Monday to Friday, 08:30 to 16:30, with the flexibility to travel across the Ealing borough.

Qualifications

• Experience as a health care assistant.
• Knowledge of managing patients with tissue viability and bladder & bowel health issues.
• Preferably evidence of training in wound management, pressure area care, catheter care, and incontinence management.

Responsibilities

• Support clinics across borough including joint visits and nursing homes.
• Apply dressings, NWPT, compression therapy, and catheter management.
• Monitor vital signs and escalate concerns as needed.

Skills

Excellent communication (verbal and non-verbal)

Time management

IT skills (minute taking, stock ordering, management)

Teamwork in a busy environment

Tools

Microsoft Word

Excel

MS Teams

SystmOne

Job description

What We’re Looking For

• Qualifications: Experience as a health care assistant, knowledge of managing patients with tissue viability and bladder & bowel health issues. Preferably evidence of training in wound management, pressure area care, catheter care and incontinence management.
• Experience: Work in community settings visiting people at residence and clinics with various wound types and continence issues. Experience in administrative roles: documenting on SystmOne, minute taking, stock ordering and audits, Microsoft Word, Excel, MS Teams.
• Skills: Excellent communication (verbal and non-verbal), time management, IT skills (minute taking, stock ordering, management), clinic work, infection prevention, dressing application with aseptic technique, catheter management, incontinence management, teamwork in a busy environment.
• Travel: Must travel across Ealing borough and up to one mile beyond; driving and carrying equipment preferred.
• Employment: Full-time, 5 days per week, Monday to Friday 08:30‑16:30. Minimum 4 days per week in tissue viability and continence/catheter clinics, plus home visits.
• Additional responsibilities:
  • Support clinics across borough, joint visits, nursing homes, supported living, residential homes and Clayponds community hospital.
  • Apply dressings, NWPT, compression therapy (bandaging, wraps, hosiery), catheter management, continence promotion.
  • Carry out ABPI assessments and bladder scans.
  • Monitor vital signs, NEWS2, escalating concerns.
  • Provide wound care, bed preparation, incontinence management, pressure ulcer categorisation, continence assessment.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024‑25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

This advert closes on Monday 12 Jan 2026.