Band 3 Clinical Services Administrator

Avon & Wiltshire Mental Health Partnership NHS Trust; Weston-super-Mare; On-site; GBP 20,000 - 25,000; Full time

Job summary

A progressive mental health service in Weston-super-Mare is seeking an experienced administrator to provide comprehensive support to its multidisciplinary teams. The role requires good communication, organisational skills, and a compassionate approach to working with mental health service users. Previous administrative experience and knowledge of Microsoft Office are essential. This position offers a fulfilling opportunity to contribute to the recovery service.

Qualifications

• Previous clerical and administrative experience required.
• Ability to work independently as well as part of a team.
• Experience with mental health services is advantageous.

Responsibilities

• Provide administrative support to multidisciplinary teams.
• Manage flexible and reactive requests from the team.
• Support service user care with compassion.

Skills

Good communication skills

Organisational skills

Empathy

Initiative

Tools

Microsoft Office packages

Job description

Job overview

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.

This varied and interesting role provides administrative support to the North Somerset Recovery Service. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.

Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages.

Main duties of the job

To provide comprehensive administration support to multidisciplinary teams and departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.
You will need to be flexible and reactive to the current requests and demands.

You will have empathy with/and or experience of working with people who have experienced mental health and you will need a degree of resilience as some of the work can include details of a distressing nature, though full support is given by AWP through peer support, regular formal supervision and access to the Employee Assist programme.