Band 3 Clerical Officer with Secretarial duties

Brook Street; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Belfast seeks an Administrative Assistant to support healthcare delivery in the prison system. The role involves managing referrals, scheduling appointments, and providing secretarial support to medical professionals. Candidates should possess strong administrative expertise and excellent communication skills. This position offers flexible working arrangements and opportunities for professional development. Join us in making a meaningful impact in healthcare within a unique patient community.

Benefits

Supportive and inclusive work environment

Professional growth opportunities

Flexible working arrangements

Qualifications

• Proven ability to manage referrals and maintain accurate records.
• Excellent communication skills to work with clinical staff and external agencies.
• Experience in producing professional documents and reports.

Responsibilities

• Manage referrals efficiently and maintain timely records.
• Maximise clinic capacity and proactively schedule appointments.
• Support performance reporting and maintain data quality standards.

Skills

Administrative expertise

Proficient scheduling

Data management

Excellent communication

Attention to detail

Job description

Join Our Team as an Administrative Assistant with Secretarial Duties

Location: Healthcare in Prison, Maghaberry
Directorate: Adult Services & Healthcare in Prison
Band: 3 - Rate of pay £12:31 per hour
Working Hours: Full-time, Fixed hours with Flexible Working provisions available

Why Work With Us?

Make a meaningful difference in healthcare by supporting the delivery of vital services within the Healthcare in Prison Service. This role offers a dynamic and rewarding environment where your administrative expertise will contribute to improving healthcare for a unique and important patient community.

What You'll Do

• Manage referrals efficiently, ensuring accurate, timely records for incoming and outgoing cases.
• Maximise clinic capacity with close monitoring and proactive scheduling of appointments.
• Monitor clinical waiting times and support achievement of targets, identifying and addressing any delays.
• Work closely with clinical staff to allocate and reschedule appointments as needed.
• Organise patients' follow-up internal and external appointments via a computerized system, ensuring timely notification.
• Record and vet test results and correspondence, ensuring integration into patients' medical records.
• Support performance reporting, maintaining high data quality standards.
• Provide secretarial support to medical professionals including minute-taking, diary management, and meeting coordination.
• Produce professional clinical letters, reports, and other documents through digital dictation or word processing.
• Assist with ongoing quality improvement, research initiatives, and data system development to enhance service delivery.
• Liaise with external healthcare agencies, supporting smooth communication and coordination.
• Take part in relevant projects, working groups, and comply with all Trust policies.

What We Offer

• A supportive and inclusive work environment
• Opportunities for professional growth and development
• Flexible working arrangements to suit your life
• The chance to make a real impact in the healthcare system

Apply Now

Become a key part of a dedicated team making a difference in healthcare within the prison system.
For further information please email