Band 2 Housekeeper

NHS; Sutton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare provider in Sutton seeks a motivated Housekeeper for the Children and Young People's Daycare and Outpatients Department. This part-time role will involve supporting the department with housekeeping duties, ensuring a clean and comfortable environment for patients. Candidates should possess strong communication and organizational skills, with a commitment to patient-centered care. Opportunity for a rewarding career within a dynamic team environment.

Benefits

Learning and development opportunities

Flexible working requests

Dynamic working environment

Qualifications

• Experience of working as part of a team.
• Experience of working under minimal supervision.
• Experience of working in a hospital environment.
• Good communication skills, both written and verbal.
• Evidence of commitment to patient centred care.
• Evidence of good organisational skills.

Responsibilities

• Receive, welcome and guide visitors on arrival to the ward.
• Maintain and update paper-based records and information.
• Respond to requests for general information.
• Handle complaints and take appropriate action.
• Assist with training of staff involved with ward housekeeping services.

Skills

Good communication skills

Organisation skills

Ability to use own initiative

Education

Food Hygiene qualification

Basic literacy and numeracy skills

Recognised Food Hygiene certificate

Basic keyboard/PC skills

Job description

Come join our team in Children and Young Peoples' Daycare and Outpatients Department. Our busy CYP Daycare and Outpatients sees over 6000 thousand patients a year, requiring systemic anti-cancer therapy, radiotherapy and supportive care, delivered by our team. The age range of our patients is 1 to 24 year old, making CYPDU a unique unit at the Royal Marsden Hospital.

The Children and Young People's day unit is looking to recruit a motivated and enthusiastic Housekeeper to join our team. This is a part time position to help support the department with housekeeping duties. The post holder will be required to work from Monday to Friday (No weekends, no bank holiday).

We are looking for a person who is keen to work with our team, who has good communication skills and organisation skills to ensure the smooth running of the Unit. The post holder will work as an integral part of the team to continue to uphold the high standards on the Unit.

Main duties of the job

The Ward Housekeeper will work as an integral part of the ward team. The postholder will be responsible for the co-ordination of all patient facilities/services in the ward area and for ensuring a clean, safe and comfortable environment. The main elements of this role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs, as determined by the ward sister/charge nurse. The postholder will be required to work closely with contractors and support services departments. He/she will monitor quality standards and rectify deficiencies.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

• To receive, welcome and guide visitors on arrival to the ward, liaising with other staff as appropriate.
• To maintain and update paper-based records and information as required, e.g. menus, requisition books.
• To respond to requests for general information.
• To receive and pass on information to others, maintaining confidentiality.
• To handle complaints and take appropriate action.
• To assist with training of staff involved with ward housekeeping services, ensuring required standards are achieved.

Person Specification

Education

• Ability to attain Food Hygiene qualification
• Basic literacy and numeracy skills
• Recognised Food Hygiene certificate
• Basic keyboard/PC skills

Experience

• Experience of working as part of a team
• Experience of working under minimal supervision
• Experience of working in a hospital environment
• Good communication skills, both written and verbal
• Evidence of commitment to patient centred care
• Evidence of good organisational skills
• Ability to use own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.