BALENCIAGA - Sales Associate, Selfridges WRTW

Balenciaga S.A.; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury fashion house in London seeks a client-focused individual to drive sales and maintain client relationships. You will ensure client satisfaction and provide exceptional service. Successful candidates will have strong market knowledge and experience in a similar role, alongside excellent communication skills. This is a full-time opportunity to grow within a thriving luxury group with a commitment to diversity and professional development.

Qualifications

• Proven experience in a similar role or with transferable skills.
• Able to work in a fast-paced environment.
• Excellent written and oral communication skills.

Responsibilities

• Drive sales results through client portfolio management.
• Provide high-level professionalism and communication.
• Work closely with the Stock team to meet client requests.

Skills

Attention to detail

Product sensitivity

Market trends knowledge

Teamwork

Administration skills

Digital skills

English fluency

Job description

Overview

Summary

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Job Description

Responsibilities

• Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio
• Ensure client satisfaction by constantly providing the standards of Balenciaga services and values
• Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
• Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
• Work closely with the Stock team to ensure product availability and meet client requests
• Provide constant feedback on client activity and market trends
• Maintain display and organization of all areas per the visual merchandising guidelines

Who you are

• Proven experience in a similar role, or a role with a transferrable skill set
• Able to work in a fast-paced environment with a high level of attention to detail
• Product sensitivity and a strong market and fashion trends knowledge
• Ability to work in a team and to work independently
• Strong administration and digital skills
• Excellent written and oral communication skills
• Fluency in English

Why work with us?

This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms – gender, age, nationality, culture, disability, sexual orientation… – enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Details

Job Type Regular

Start Date 2025-09-02

Schedule Full time

Organization Balenciaga UK Ltd.