AV Service Engineer (Smart Home / Commercial AV)

Roundhouse recruitment; Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading AV integration specialist in Greater London is seeking an experienced AV Service Engineer to take on high-end Smart Home and Commercial projects. This hands-on field role includes fault-finding and maintaining AV, lighting, and networking systems. Candidates should have a strong background in the AV industry, particularly with Crestron and Control4 systems. The position offers competitive salary, generous benefits, and significant opportunities for growth in a fast-paced environment.

Benefits

Company van and tools provided

Overtime and bonuses

Travel expenses covered

Qualifications

• Experience in service, commissioning or support roles in the AV industry.
• Strong knowledge of IP networking with confidence in handling routers and switches.
• Comfortable in autonomous roles at client sites.

Responsibilities

• Perform maintenance on AV, cinema, and automation systems.
• Diagnose and troubleshoot hardware and software faults.
• Support and maintain Crestron and Control4 systems.

Skills

Custom install / Audio Visual experience

IP networking knowledge

Experience with Crestron systems

Experience with Control4 systems

Troubleshooting skills

Tools

Smart Home technologies (Crestron, Control4, Lutron)

Field service tools

Job description

AV Service Engineer (Smart Home / Commercial AV Systems)

£40,000 - £45,000 + Van + Tools + Travel Expenses + Overtime * London / UK Travel * Long-Term Progression

Are you an AV Service Engineer ready to step into a specialist, autonomous role where you’ll own high‑end Smart Home and Commercial automation projects with fast‑tracked progression and fast salary enhancements as the company continues its rapid growth?

This is a hands‑on field role working with premium residential systems and advanced commercial automation, fault‑finding, servicing and maintaining complex AV, lighting, networking and control systems. You’ll work with industry‑leading technologies (Crestron, Control4, Lutron) across luxury properties and flagship commercial spaces.

If you want more autonomy, specialist equipment, deeper technical challenge and long‑term development in a growing SME, this role offers it.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems in high‑end properties.
• Troubleshoot and diagnose hardware and software faults across audio, video, lighting and IP networks (Wi‑Fi, routers, switches, VLANs, subnets).
• Support and maintain Crestron and Control4 systems: uploading firmware, updating projects and resolving programming‑related issues.

About You

• Experience in the custom install / Audio Visual industry in a service, commissioning or support role.
• Strong working knowledge of IP networking – confident with WAPs, routers, switches, VLANs and subnets.
• Hands‑on experience supporting and maintaining Crestron and/or Control4 systems.
• Comfortable working autonomously on client sites.

Benefits & Progression

• Company van, tools, laptop and mobile provided.
• Generous overtime and bonuses as well as all travel expenses covered for UK and international projects.
• Long‑term career development within a growing, award‑winning smart home and AV integration specialist.

Keywords: Audio Visual Service Engineer, AV Service Engineer, AV Maintenance Engineer, Smart Home Automation, High‑End Residential AV, Commercial AV, Crestron, Control4, Lutron, IP Networking, AV‑Over‑IP, Home Cinema, Lighting Control, London, Field Service Engineer