Automotive Service Advisor

ASI Recruitment; Epsom; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading recruitment agency is seeking a Service Advisor for a prestigious main dealer in the Epsom area. Responsibilities include providing exceptional customer service, managing job cards, and advising on additional work. The ideal candidate has experience in a similar role and strong communication skills. Competitive salary between £32,000 - £38,000 with bonus opportunities. This role offers a chance to excel in a professional environment.

Benefits

Competitive salary

Bonus scheme

Paid overtime

Career development support

Qualifications

• Experience in a Service Advisor role, preferably in a main dealer.
• Strong communication and organizational skills.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Provide outstanding customer service throughout the service process.
• Act as the link between the workshop and the customer.
• Manage job cards, estimates, and invoicing accurately.

Skills

Customer service

Communication skills

Organizational skills

Job description

Overview

Service Advisor - Prestige Main Dealer - Epsom Area

Salary: £32,000 - £38,000 Basic + Bonus Scheme

Hours: Monday to Friday, 8:00am - 6:00pm

Saturdays: On a rota, 8:00am - 2:00pm (Paid as Overtime)

Are you a customer-focused Service Advisor looking to work with a prestige brand? Join a high-performing, professional team at a leading main dealer in the Epsom area and take your career to the next level.

Responsibilities

• Providing outstanding customer service throughout the service and repair process
• Acting as the link between the workshop and the customer, keeping both up to date
• Advising on additional work and ensuring customer authorisation
• Managing job cards, estimates, and invoicing with precision
• Delivering an exceptional brand experience every time

Qualifications

• Experience in a Service Advisor role (main dealer background preferred)
• Strong communication and organisational skills
• A professional, approachable manner with a focus on customer satisfaction
• Ability to work effectively in a fast-paced environment

What You'll Get

• A competitive basic salary between £32,000 - £38,000 (depending on experience)
• Lucrative bonus scheme
• Paid overtime for Saturday shifts
• The opportunity to work with a respected prestige brand
• Supportive management and ongoing career development

This is more than just a job—it's a chance to join a forward-thinking dealership where your efforts are recognised and rewarded.

Ready to take the wheel? Apply now and drive your career forward!