Automotive Service Advisor

AKA; Barnsley; On-site; GBP 29,000 - 35,000; Full time

Job summary

A family-run automotive dealership in Barnsley is seeking a Service Advisor to join their vibrant team. The role involves direct customer interaction, handling service bookings, and providing ongoing support. Ideal candidates will have experience in the automotive sector and familiarity with Kerridge or Pinnacle systems. This position offers a basic salary starting at £29k with potential earnings reaching £35k. Applicants should submit their CV referencing job position Aka3607 for consideration.

Benefits

Superb training

Friendly working environment

Qualifications

• Experience in the Automotive Service Advisor role is essential.
• Knowledge of Kerridge/Pinnacle systems is also essential.
• Professional manner and excellent customer service skills required.

Responsibilities

• Dealing with customers both face to face and over the phone.
• Booking in services, answering queries about parts and any warranty work.
• Providing aftersales support for all customers and keeping them updated.

Skills

Customer service

Teamwork

Professional manner

Communication skills

Tools

Kerridge

Pinnacle

Job description

Ak a Recruitment are excited to continue working with a fantastic dealership group to bring you this Service Advisor position. Working at their state of the art site in Barnsley you will be joining a fantastic family run business

Job Duties Include:

• Dealing with Customer both face to face and over the phone
• Booking in Services, answering queries about parts and any Warranty work
• Provide the aftersales support for all customers keeping them updated at each step
• Working well within a team

Requirements:

• Experience within the Automotive Service Advisor role is essential
• Knowledge of Kerridge/Pinnacle systems is also essential
• You must have a professional manner and excellent customer service skills

Reasons to apply for the role:

• Working for a Family run Business
• Excellent busy Service Department
• Superb training available

This is a fantastic chance to be part of a fun, busy and vibrant service department within the Automotive trade. You will be working Monday to Friday 8am to 5.30pm along with 1 in 3 Saturday mornings up until lunchtime. Working closely with the Aftersales Manager you will be providing excellent customer service and be professional at all times. Salary basic is starting at £29k with an OTE on top of this hitting £35k. A senior option may also be available. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference for this position is Aka3607