Automotive Sales Specialist

Halfords; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Gloucester is seeking an Automotive Sales Specialist to enhance the customer experience by acting as a link between stores, Autocentres, and mobile experts. The ideal candidate will have experience in consumer sales and a passion for motoring products. Responsibilities include building relationships and recommending tailored solutions to customers. Competitive benefits include employee discounts and wellness programs.

Benefits

Store discount with 25% off products

Up to 50% off garage bills

Discount on Halfords Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform

Sharesave scheme participation

Cycle to Work scheme

Wagestream financial planning app

Health Cash Plan

Qualifications

• Experience in a consumer sales environment.
• A keen interest in or experience of working with motoring products or services.
• Great communication skills - able to explain services in simple terms.
• Comfortable working to sales targets.
• Enthusiastic, proactive, and focused on customer satisfaction.

Responsibilities

• Act as the link between stores, Autocentres, and Mobile Experts to drive referrals.
• Recommend the right solution for customers whether onsite or via Mobile Experts.
• Build strong working relationships to deliver a seamless customer experience.

Skills

Consumer sales experience

Interest in motoring products

Great communication skills

Focus on customer satisfaction

Job description

Overview

Do you have a background in sales and a passion for all things motoring? At Halfords, we don't just sell products - we keep Britain moving. We're looking for an Automotive Sales Specialist to join our team and help customers get the very best from their vehicles. A confident and proactive salesperson, you'll be the link between our stores, autocentres, and mobile experts - driving referrals to ensure our customers receive complete motoring solutions, whether that's tyres, MOTs, servicing, or repairs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Experts to fix it at the customer's home or work. Brilliant at building relationships, you'll work closely with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.

Responsibilities

• Act as the link between stores, Autocentres, and Halfords Mobile Experts to drive referrals and ensure customers receive complete motoring solutions.
• Recommend the right solution for the customer, whether onsite, at an Autocentre, or via Halfords Mobile Experts at the customer's home or work.
• Build and maintain strong working relationships with colleagues in Autocentre and Halfords Mobile Expert teams to deliver a seamless customer experience.

Qualifications

• Experience in a consumer sales environment.
• A keen interest in or experience of working with motoring products or services.
• Great communication skills - able to explain services in simple terms.
• Comfortable working to sales targets.
• Enthusiastic, proactive, and focused on customer satisfaction.

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24/7
• Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes at a reduced price
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – financial planning app that gives you more control over your pay, access up to 30% of your pay as you earn it
• Health Cash Plan – claim cash back towards healthcare costs and access to health and well-being services

We are the UK and Ireland's leading retailer of automotive and cycling products and one of the UK's leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.