Automotive BODYSHOP MANAGER

HR GO Recruitment; London; On-site; GBP 60,000 - 65,000; Full time

Job summary

A recruitment agency in the UK is seeking an experienced Bodyshop Manager to lead operations within a vehicle repair environment. This role focuses on strategic leadership, team management, and operational excellence. The ideal candidate will possess strong leadership skills and a background in the automotive sector. The position offers a salary of £60,000 to £65,000 and an OTE of up to £80,000.

Benefits

Company car (or cash alternative)

23 days annual leave + bank holidays

Workplace Pension Scheme

Executive Costco Membership card

Complimentary payday lunches

Long-service rewards

Departmental Reward and Recognition

Staff Referral Bonus

Qualifications

• Proven experience in operational management within the vehicle repair or automotive sector.
• Strong leadership and team management skills.
• Understanding of industry regulations and best practices.

Responsibilities

• Develop and execute operational strategies to achieve objectives.
• Manage service and repair operations with a focus on efficiency.
• Lead a diverse team, fostering accountability and performance.

Skills

Operational management

Leadership

Problem-solving

Financial management

Communication

Knowledge of industry regulations

Time management

Education

Full UK Driving Licence

Security Clearance pass

IMI Level 3 in Body & Paint

Tools

Audatex

Autoflow

Job description

Overview

Bodyshop Manager: We are looking for an experienced and results-driven Bodyshop Manager to lead our team to success, whilst ensuring exceptional quality and smooth day-to-day operations. If you're ready to take on a management role where your people-focused leadership will make a real difference, we would love to hear from you.

Responsibilities

• Strategic Leadership: Develop and execute the operational strategy to achieve short-term and long-term objectives, including growth targets, customer service standards, and profitability.
• Operational Management: Oversee the entire service and repair operations, including vehicle intake, diagnostics, repairs, parts management, and quality assurance, ensuring work is completed to the highest standards and in a timely manner.
• Team Management: Lead and motivate a diverse team, including workshop technicians, customer service staff, and management, fostering a culture of accountability, high performance, and continuous improvement. Uphold company policies and values by leading by example.
• Process Optimisation: Identify opportunities to streamline operations, reduce costs, and improve efficiency. Implement best practices, standardized procedures, and KPIs to monitor and improve performance.
• Customer Service Excellence: Ensure the business maintains a focus on exceptional customer service by overseeing customer interactions, resolving complaints, and ensuring satisfaction of clients.
• Financial Management: Manage the operational sales budget, analyse financial performance, and implement cost-saving measures. Provide reports on profit margins, operational costs, and overall business performance.
• Health & Safety Compliance: Ensure compliance with health and safety regulations and fire safety within the workshop, creating a safe working environment for all employees and customers.
• Supplier & Vendor Relationships: Manage relationships with parts suppliers, equipment vendors, and other external providers to ensure timely delivery, cost-effective sourcing, and quality standards.
• Technology & Systems Management: Oversee the integration and optimisation of technology, including vehicle diagnostics software, repair tracking systems, and inventory management tools. Use business data to guide decision making.
• Performance Reporting: Regularly report to Directors and senior management on operational performance, KPIs, customer feedback, and opportunities or challenges for growth.
• Security Management: Manage site security requirements to deliver safely to insurance and contractual requirements.

Skills & Experience

• Proven experience in an operational management role, ideally within the vehicle repair or automotive sector.
• Strong leadership skills with the ability to inspire, motivate, and manage a team effectively.
• Exceptional problem-solving abilities and a proactive approach to addressing operational challenges.
• Knowledge of industry regulations, health and safety standards, fire safety and best practices.
• Excellent financial management skills, including budgeting, forecasting, and cost control.
• Thorough understanding of vehicle repair processes, parts management, and repair technologies.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact with staff, customers, and external stakeholders.
• Results-driven approach with a focus on continuous improvement and achieving operational goals.

Qualifications

• Full UK Driving Licence
• Security Clearance pass will be required and maintained
• Audatex (desirable)
• Autoflow trained (desirable)
• IMI Level 3 in Body & Paint or equivalent industry experience

The Package

• £60,000 - £65,000 basic salary (depending on experience) + bonus system enabling OTE of up to £80,000
• 45 hours per week Monday - Friday
• Company car (or cash alternative)
• 23 days annual leave + bank holidays
• Workplace Pension Scheme
• Executive Costco Membership card
• Complimentary payday lunches, provided by us
• Long-service rewards
• Utilise the company’s Trade Discounts
• Departmental Reward and Recognition
• Complimentary refreshments
• Staff Referral Bonus for introducing new team members