Automation Assistant

Pobl Group; Cardiff; Hybrid; GBP 24,000; Full time

Job summary

A not-for-profit organization in Wales seeks a skilled practitioner for their automation team to lead RPA initiatives using Microsoft Power Automate. The role involves process mapping, re-engineering workflows, and enabling self-serve solutions. If you are passionate about automation, AI, and problem-solving, this is an ideal opportunity to contribute to the organization's mission of supporting local communities and improving services. Competitive salary, comprehensive benefits, and a culture of professional development await you.

Benefits

26 days holiday plus Bank holidays

Continuous professional training

Health Cash Plan

Long Service Awards

Colleague Discount platform

Qualifications

• Excited by automation, AI, and problem-solving.
• Curious and organized, comfortable interacting with teams.
• Experience in building no-code workflows or streamlining processes.

Responsibilities

• Become a go-to practitioner for RPA and Power Automate.
• Map work processes and re-engineer them for efficiency.
• Enable self-serve workflows without heavy IT involvement.
• Contribute to standardized approaches for automation solutions.

Skills

RPA

Process mapping

Communication skills

Problem-solving

Microsoft Power Automate

Job description

You'll join our Agentics Centre of Excellence and help teams across the Group automate their "busywork", so they can focus their time on what matters to our customers. Day to day, you'll:

Responsibilities

• Become a go-to practitioner for RPA and tools like Microsoft Power Automate.
• Map how work gets done today, then re-engineer processes to make them faster, more reliable and easier to run.
• Enable self-serve workflows for colleagues (without heavy IT builds), and know when to bring in IT for bigger solutions.
• Contribute to a standardised approach for when to use agentic solutions vs. bespoke tech builds.

What you'll learn

• Hands-on RPA delivery and low-code automation with Power Automate.
• Process mapping, workflow orchestration and change delivery.
• How automation at scale supports services, finance and governance in a complex, multi-entity group.

This role is an opportunity to take that passion for process improvement and move your career in that direction.

This is an ideal role if you're excited by automation, AI and problem-solving. You're curious, organised and comfortable talking to different teams. If you've played with Power Automate, built a no-code workflow, or streamlined a process either in the workplace, or in any other useful setting, we want to hear about it.

Kick start your career in automation & AI - and help build the future of affordable homes in South Wales. Pobl group (soon to become Codi) is a not-for-profit with a big heart and an even bigger mission. As Wales's largest provider of housing, care, and support, we're here to help people live well, feel supported, and rise to their full potential. We look after almost 25,000 homes across Wales and are gearing up to build more than 4,500 new ones in the next five years. Every day, our teams support nearly 17,000 individuals with services that make a real and uplifting difference to people's everyday lives. We're investing in Robotic Process Automation (RPA), machine learning and AI to work smarter and deliver even more value for our residents and funders.

Why join Pobl

• Real‑world impact: your work helps colleagues deliver better, faster services to customers across South Wales. We're a large organisation of nearly 3,000 colleagues with a local impact in hundreds of communities in Wales.
• Pobl is a leading provider of housing, care, and support services. Following our merger with Linc Cymru, we have ambitious plans to grow and develop more affordable homes in the coming years. To make these plans a reality, we need to ensure our investments are financially sound and strategically aligned.

Working Days

Working days are predominantly Monday to Friday, option to work compressed 9 day fortnight.

Paid Time Off & Holiday

• 26 days holiday, plus Bank holidays. Rising to 31 days with an extra day for each full year of service.

Maternity & Adoption Leave

• 20 weeks.

Paternity Leave

• 3 weeks.

Money and Pensions

• The exact salary for this role is £23,490.04 for a 37 hour, 6 month fixed term position.
• Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80^th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1^st April 2026 the option to be either weekly or monthly paid.

Your Wellbeing

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

Getting Around

• Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility)
• Cycle to Work Scheme

Your Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks & Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform.