Audiology Healthcare Assistant: Hearing Aid Repair & Care

Cwm Taf Morgannwg University Health Board; Wales; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

An NHS Health Board in Wales is seeking a Healthcare Science Assistant (Audiology) to join their adult audiology department. The role involves providing daily hearing aid repair services, conducting assessments, and maintaining patient records. Candidates should possess excellent communication skills, relevant qualifications, and a willingness to interact with patients from diverse backgrounds. This full-time position supports career growth within a friendly and dedicated team, contributing to patient care across various locations.

Benefits

Generous leave

Flexible work schedules

Access to ongoing learning and development

Qualifications

• Basic knowledge of physiology.
• Basic knowledge of physics.
• Experience of customer care.

Responsibilities

• Interact effectively with patients and the public.
• Perform electroacoustic and listening checks on hearing aids.
• Carry out clerical tasks including sending appointment letters.
• Provide information on hearing aids maintenance.
• Ensure infection control protocols are followed.

Skills

Excellent interpersonal and communication skills

Ability to work under own initiative

Team player

Excellent command of English language

Welsh Language Skills (Level 3 and above)

Education

Good level of general education to GCSE level

NVQ Level III or equivalent

Job description

An NHS Health Board in Wales is seeking a Healthcare Science Assistant (Audiology) to join their adult audiology department. The role involves providing daily hearing aid repair services, conducting assessments, and maintaining patient records. Candidates should possess excellent communication skills, relevant qualifications, and a willingness to interact with patients from diverse backgrounds. This full-time position supports career growth within a friendly and dedicated team, contributing to patient care across various locations.