Audio Visual Field Service Technician

Alecto Recruitment; Cheltenham; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A digital technology solutions provider in the UK seeks an AV Field Service Technician to maintain and support large-scale LED and digital signage installations. Responsibilities include responding to service calls, performing maintenance, and managing inventory on-site. Candidates should have experience in preventative maintenance, possess excellent communication skills, and hold a full, clean UK driving licence. The role offers a strong starting salary, on-call responsibilities, and opportunities for development in a supportive environment.

Benefits

25 days holiday + bank holidays

Fully equipped company van

Health & wellbeing benefits

Qualifications

• Experience in electrical or electronic preventative maintenance.
• Strong fault-finding and component replacement skills.
• Full, clean UK driving licence is essential.

Responsibilities

• Respond to service calls within agreed SLAs.
• Carry out planned preventative maintenance.
• Manage tools, spares, and stock levels.

Skills

Electrical or electronic preventative maintenance

Fault-finding skills

Communication skills

Health & Safety focus

Organization skills

Education

Full, clean UK driving licence

Tools

Excel

Outlook

Word

Job description

Overview

AV Field Service Technician – LED / Digital Signage
Location: London & the South (occasional national travel)
Salary: £30,000 - £35,000 + overtime
Hours: 37.5 hours per week
On-Call: Weekend rota (£50 per day + hourly call-out)
Working With: A rapidly expanding digital technology solutions provider

Why Apply?

• Strong starting salary: £25k-£30k depending on experience
• 25 days holiday + bank holidays
• Fully equipped company van & branded uniform
• Company mobile (or allowance)
• Full training provided + all tools supplied
• Health & wellbeing benefits (Health Shield)
• Opportunities to work from home when suitable
• Annual salary review
• Supportive management and clear processes

The Role

As an AV Field Service Technician, you'll play a key part in maintaining and supporting large-scale LED and digital signage installations across London and the South.

Responsibilities

• Responding to service calls within agreed SLAs (4, 12, or 72 hours depending on priority)
• Carrying out planned preventative maintenance at outdoor digital display sites
• Cleaning, inspecting, and fault-finding on electrical and digital components
• Identifying and resolving electrical issues quickly to minimise downtime
• Highlighting any Health & Safety concerns and ensuring safe working practices at all times
• Managing tools, spares, and stock levels in your vehicle
• Creating accurate service reports and communicating clearly with internal teams
• Occasionally working at height and at varied times to meet project demands

Qualifications

• Experience in electrical or electronic preventative maintenance
• Strong fault-finding and component replacement skills
• Confident communicator (written and spoken)
• Someone who is committed to long-term development, not just short-term progression
• A strong focus on Health & Safety
• Excellent organisation and the ability to manage stock and equipment
• Comfortable working at height and occasionally during unsociable hours
• Full, clean UK driving licence is essential
• Basic IT capability (Excel, Outlook, Word, etc.)

Stock & Inventory Responsibilities

• Monitoring site-specific spare parts
• Producing stock reports and highlighting reorder levels
• Coordinating the return of faulty components to head office or manufacturers

Working Pattern

• Mixture of day and night shifts, depending on project needs
• Overtime available (paid at standard rate)
• Participation in a weekend on-call rota

Application

Send your CV and a brief cover letter to (url removed) to take the first step toward this exciting opportunity or you can call on (phone number removed) to discuss.

EEO Statement

We welcome applications from all suitable candidates and are an equal opportunity employer.