Assurance and Compliance Administrator

Hampshire and Isle of Wight Healthcare; Eastleigh; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare service provider is seeking an administration support professional within the Clinical Governance Team to ensure regulatory compliance and support quality assurance processes. This role involves coordinating activities, managing communications, and supporting both the Regulatory Compliance Manager and Clinical Assurance Manager. The ideal candidate will possess strong administrative skills, be detail-oriented, and have experience in an administrative role, particularly within the healthcare sector. The position offers a full-time contract with flexible working options.

Benefits

Career development opportunities

Flexible working options

Collaborative work environment

Qualifications

• Experience working in a secretarial/administrative role.
• Knowledge of administrative working processes.
• Ability to work as part of a multidisciplinary team.

Responsibilities

• Coordinate activities and provide administration support to the team.
• Support Regulatory Compliance Manager and Clinical Assurance Manager.

Skills

Administrative processes

Good communication

Attention to detail

Education

Higher level passes at GCSEs in core subjects including English and Maths

Secretarial / administration qualification

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT

An exciting opportunity has arisen within the Clinical Governance Team for an enthusiastic and motivated administrator to support the regulatory compliance and assurance processes across Hampshire and Isle of Wight Healthcare NHS Foundation Trust services.

You will support the Regulatory Compliance Manager in ensuring all services are registered correctly with the Care Quality Commission (CQC) and ensure processes are in place to continuously monitor compliance. You will support with the administration of CQC enquiries and inspections, and log responses to and from them.

Supporting the Clinical Assurance Manager, you will support with the administration of quality assurance processes, arranging and logging assurance visits and filing evidence of improvement.

If you are passionate about quality assurance & compliance and have good administration skills, please apply.

Main duties, tasks & skills required

The main purpose of the job is:

• To co-ordinate the activities of and provide comprehensive administration support to the regulatory compliance and assurance team
• To provide general administrative support to the Regulatory Compliance Manager and Clinical Assurance Manager.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person specification

Qualifications

Essential

• Higher level passes at GCSEs in core subjects including English and Maths

Desirable

• Secretarial / administration qualification

Experience

Essential

• Knowledge of administrative working processes and procedures in an office environment
• Experience of working in a secretarial/ administrative role
• Experience of supporting a software system
• Experience of production of information / reports
• Good communication skills with individuals and teams within the clinical units
• Ability to work as part of a multidisciplinary team, frequently working with staff at all levels within the Trust
• Ability to work to deadlines
• Able to demonstrate attention to detail in routine work
• Minute taking and meetings management skills
• Ability to prioritise own workload and work with minimum supervision
• Sound Knowledge of software packages including MS Outlook, MS Word, MS Excel and MS PowerPoint

Desirable

• Knowledge of such as Ulysses, SBS
• Knowledge of CQC regulatory approach
• Experience of working in the NHS
• Experience of working within quality / clinical governance
• Experience of using SharePoint
li>Experience of maintaining webpages

Additional Criteria

Essential

• To uphold the values of the Trust including showing kindness and compassion to others, openness and honesty, and respecting others
• To demonstrate an understanding of diversity and inclusion principles and how this applies to service users, colleagues and the wider community.

Desirable

• n/a

For help with your application, contact:

Tracey McKenzie
[e-mail]
07789272282

Pay scheme

Agenda for Change

Band

Band 3

Salary

£24937.00 to £26598.00 Yearly

Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

348-COR-9893

Job locations

Tatchbury Mount
Calmore
Southampton
Hampshire
SO40 2RZ

Attachments

Job Description
HIOWH Assurance and Compliance Administrator B3 V1.pdf - 293KB
Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf - 1001KB