Associate Solution Engineer

Appian Corporation; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading software firm in Greater London is seeking an Associate Solution Engineer. In this role, you will tackle complex technical issues faced by customers while becoming an expert on the Appian platform. The position offers a collaborative environment where problem solving and creativity are essential. Applicants should possess a bachelor's degree in engineering or IT, and a knack for innovative solutions. Opportunities for growth and development are prioritized, making this role ideal for those eager to advance in a technical career.

Benefits

Appian MBA program

Access to over 3000 courses

Tuition reimbursement

Employee affinity groups

Mentorship programs

Qualifications

• Ability to find creative solutions to complex technical concerns.
• Provide exceptional customer support.
• Tackle technical challenges and communicating your work.

Responsibilities

• Become an expert on the Appian platform.
• Work with various layers of the platform.
• Resolve customers' technical issues.

Skills

Problem solving

Customer support

Communication across departments

Interest in software development

Interest in data analytics

Knowledge of programming languages

Familiarity with RDBMS

Experience with systems administration

Education

Bachelor's degree in Engineering or IT

Job description

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

Here at Appian were passionate about technology. We love making it and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work and in doing so we develop the Appian platform to be simple so our customers can thrive.

Our Solution Engineering team is obsessed with serving our customers. We are looking for an Associate Solution Engineer a technical Jack / Jill of All Trades that loves figuring out how things work. As an Associate Solution Engineer youll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. Youll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and youll tackle the most challenging technical problems while mitigating all of our customers concerns.

To be successful in this role you need :

• To be excellent at problem solving and find creative solutions to some of our customers most complex technical concerns
• To provide exceptional world-class support (verbal / written) to our customers and our highest stakeholders around the globe
• To tackle technical challenges and communicate your work across a variety of departments
• To have a strong interest in software development (but not wanting to focus on coding all day)
• To have the desire to work closely with our customers to help lead continual improvement in the availability performance functionality and security of our platform
• To have an interest in data analytics
• To have an interest or experience in programming / scripting languages(e.g. Java Perl Ruby C# PHP)
• To have an interest in or experience with RDBMS platforms (e.g. MySql Oracle SQL Server)
• To have an interest in or experience with systems administration (e.g. Linux Windows)

Some of the tools and resources we will equip you with include :

• Well immerse you into our community rooted in respect starting on day one. Our community is strong and growing! Our affinity groups are a great place to start connecting with peers from across the globe.
• Appian offers a wide variety of growth and development opportunities such as : our in-house Appian MBA program for new managers Appian University which is a full library of over 3000 LinkedIn Learning and Udemy courses Presentation Skills training and tuition reimbursement for those seeking to further their education.

Basic Qualifications :

• Bachelors degree in any an Engineering discipline Information Technology or similar degree program
• Flexibility to provide after business hours support (rotation every 10-15 weeks)

About Us :

Appian helps organizations build apps and workflows rapidly with a low-code automation platform. Combining people technologies and data in a single workflow Appian can help companies maximize their resources and improve business results. Many of the worlds largest organizations use Appian applications to improve customer experience achieve operational excellence and simplify global risk management and compliance. Our employees create opportunities to drive hands-on impact both with our customers and throughout the organization which creates an environment where meaningful work is met with career growth and opportunity. As a result we are proud to have been recognized as a Washington Post Top Workplace for seven consecutive years. Simply put we are changing the way businesses operate and our employees are to thank for Appians success.

Appian Corporation is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Further Appian will not discriminate against applicants for inquiring about discussing or disclosing their pay or in certain circumstances the pay of their coworker Pay Transparency Nondiscrimination .

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Tools and Resources

• Training and Development : During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities : Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community : Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish. The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences. For more information visit . Nasdaq : APPN

Follow Appian : LinkedIn.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Appians Applicant & Candidate Privacy Notice

Required Experience :

IC

Key Skills

Sales Experience,ADAS,Customer Service,AI,Computer Skills,Retail Sales,Product Demos,Automotive Diagnostics,Automotive Repair,Business requirements,Cash Handling,Enterprise Sales

Employment Type : Full Time

Experience : years

Vacancy : 1