Associate, Client Processing Representative

BNY Mellon; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global financial services company is seeking an Associate, Client Processing Representative in Manchester. In this role, you will manage transaction processing activities, collaborate with operations teams for accurate transactions, and address client inquiries. We value precision, proactive problem-solving, and a commitment to service. High school education is required, experience in financial services is preferred, and we encourage all candidates to apply regardless of qualifications.

Benefits

Competitive compensation

Flexible global resources

Generous paid leaves

Qualifications

• Ability to work with precision and ownership in a high-volume environment.
• Proactive problem-solving and willingness to learn new tools, including AI-enabled solutions.
• Experience in transaction management within financial services operations preferred.

Responsibilities

• Manage and maintain transaction processing activities across asset transfer capture and repair.
• Collaborate with operations teams to ensure accurate and timely execution of transactions.
• Address and resolve client inquiries related to transactions.

Skills

Precision and ownership

Clear communication

Proactive problem-solving

Teamwork mindset

Interest in continuous learning

Education

High school/secondary education or equivalent

Bachelor's degree preferred

Job description

Associate, Client Processing Representative

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Job Description

Associate, Cash Processing/Funds Transfer Representative

At BNY, our culture allows us to run our company better and enables employees’ growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Associate, Transaction Processing Representative to join our Wealth Services Operations team. This role is based in Manchester.

In this role, you’ll make an impact in the following ways:

• Manage and maintain transaction processing activities across asset transfer capture and repair.
• Collaborate with operations teams to ensure accurate and timely execution of transactions.
• Address and resolve client inquiries related to transactions, ensuring high‑quality service delivery.
• Support the development and implementation of process improvements to enhance efficiency and controls.
• Share knowledge and provide guidance to less experienced team members to help them grow.

To be successful in this role, we’re seeking the following:

• Ability to work with precision and ownership in a high‑volume environment.
• Clear, inclusive communication and a commitment to client service.
• Proactive problem‑solving and willingness to learn new tools, including AI‑enabled solutions.
• Teamwork mindset with curiosity to improve processes.
• Experience in transaction management within financial services operations or wealth operations preferred.
• High school/secondary education or equivalent experience required; Bachelor’s degree welcomed but not mandatory.
• Several years of total work experience helpful; we value transferable skills and diverse experiences.
• Demonstrable interest in continuous learning and process improvements, including the use of digital tools and AI.
• If you don’t meet every qualification but are excited about the role, we encourage you to apply — you may be the right candidate.

At BNY, our culture speaks for itself, check out the latest BNY news at:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Info

• Job Identification 72094
• Job Category Transaction Processing
• Posting Date 12/23/2025, 08:03 AM
• Locations 1 Piccadilly Gardens, Manchester, GT MAN, M1 1RN, GB