Assistant Store Manager

Machine Mart; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail organization in Birmingham is seeking a dedicated Co-Manager to oversee store operations. You will lead a small team, drive sales, and ensure exceptional customer experiences. Ideal candidates will have supervisory experience and a strong sales background in a retail setting. This position offers generous benefits including staff discounts and a company pension scheme.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Training and development opportunities

Paid Breaks

Free Tea & Coffee

Qualifications

• Proven experience in a retail customer service oriented or sales environment.
• Supervisory or junior management experience in retail or field sales.
• Confident, enthusiastic team player with a can-do attitude.

Responsibilities

• Co-manage day to day running of the store with the Store Manager.
• Lead and motivate a team of 4-6 staff members.
• Build rapport with customers while meeting sales targets.

Skills

Customer service orientation

Supervisory experience

Sales ability

Team leadership

Numeracy skills

Job description

Overview

What you’ll be doing:

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they\'re bewildered by choice
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu

Qualifications

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You\'ll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You\’ll possess a high degree of self motivation and a can-do attitude
• You\’ll demonstrate a desire to succeed both individually and as co-leader of the team

Benefits

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk