Assistant Service Manager | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; Epsom, Carshalton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A regional healthcare provider is seeking an enthusiastic individual to manage Respiratory, Lung Function, and Neurology Services for approximately 12 months. The role involves developing care pathways, managing administrative functions, and leading service improvement initiatives. Candidates should be motivated and experienced in integrated service management.

Qualifications

• Enthusiastic and motivated individual needed.
• Experience in developing care pathways and managing services.
• Ability to implement initiatives and manage a team.

Responsibilities

• Develop and manage Respiratory, Lung Function and Neurology Services.
• Manage the administration offices and functions.
• Lead designated projects to improve services.

Job description

Overview

We are looking for an enthusiastic and motivated individual to work with our clinical and administrative teams to develop and manage services across our two-site Trust for a period of approximately 12 months maternity leave cover. Secondment opportunities will also be considered for this vacancy.

Responsibilities

• Work with the Service Manager and clinical and administrative teams to develop and manage Respiratory, Lung Function and Neurology Services across the ESTH footprint.
• Develop care pathways to improve the quality of services for patients, including liaison with community services to maximise the benefits of integrated working.
• Manage the administration offices and the central administrative function(s) and provide a senior point of contact to A&C staff, enabling patients to receive treatment in accordance with the NHS Constitution and the Health and Social Care Act 2011.
• Work with clinical and nursing leads to ensure a high standard of patient care within clinical directorates in line with Trust policy and standard operating procedures.
• Identify and implement initiatives to improve services with delegated responsibility from the Service Manager, and lead designated projects to meet key performance targets (financial, operational and clinical).

About the Trust

We offer an extensive range of services, including cancer, pathology, surgery, and gynaecology to 500,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital. St Helier is home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; Epsom is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both hospitals have A&E and Maternity services.

We play an active role in the local healthcare economy and are the lead provider in two innovative health and care partnerships. In Surrey Downs (Epsom, East Elmbridge and Dorking), we partner with CSH Surrey, the three GP federations in Surrey Downs, and Surrey County Council to provide adult community health services (Surrey Downs Health and Care). In Sutton, we collaborate with the London Borough of Sutton, Sutton GP Services and South West London and St George’s Mental Health Trust to provide adult and children’s community health services and sexual health services (Sutton Health and Care – website: www.suttonhealthandcare.nhs.uk).

Application and next steps

Please see the attached supporting job description and person specification for more information about the role and requirements. Ensure your application references the job description and person specification. The recruiting team reserves the right to close this advertisement early once applications reach the maximum limit.

Advert closes on Monday 29 Sep 2025