Assistant Restaurant Manager

The Ivy Collection; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious restaurant group in London is looking for a passionate Assistant Restaurant Manager to lead floor operations. Candidates should have over 2 years of experience in similar roles, excellent English skills, and a commitment to delivering exceptional customer service. This position offers competitive pay and generous benefits, including staff discounts and career development opportunities.

Benefits

Competitive industry pay

50% staff discount

Career development and training

Extra holiday allowance

Paid birthday off

Access to retail discounts

Qualifications

• 2+ years of experience in a similar role.
• Excellent English language skills.
• Ability to manage high-volume restaurant operations.

Responsibilities

• Manage floor operations in a fast-paced restaurant.
• Ensure efficient service flow during busy periods.
• Provide friendly and professional customer service.
• Give regular feedback and appraisals to employees.
• Uphold food safety and quality regulations.

Skills

Customer service

Team leadership

Floor management

Food safety knowledge

Communication skills

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We're searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• To ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• To provide friendly, courteous, and professional service at all times
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2 year + of experience in this position
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.