Assistant Property Manager - Part Time

BCT Resourcing; Haywards Heath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A property management firm is seeking a part-time Assistant Property Manager in Haywards Heath. The role involves assisting with property and tenancy management, coordinating maintenance requests, and providing excellent customer service. Candidates should possess strong administrative skills and hold a full UK driving licence. A comprehensive benefits package and opportunities for professional development are offered.

Benefits

Pension scheme

28 days holidays

Use of company car

Free parking

Qualifications

• Proven work experience in an administrative or customer-facing role, preferably within the property sector.
• Exceptional communication and interpersonal skills with a positive attitude.
• Strong organizational and time-management skills.

Responsibilities

• Assist with the day-to-day operations of the property portfolio.
• Handle tenant inquiries, concerns, and complaints in a timely manner.
• Manage and coordinate maintenance requests.

Skills

Administrative experience

Communication skills

Organizational skills

Attention to detail

Tools

Microsoft Office Suite

Job description

Overview

Assistant Property Manager - Part Time - 4 days a week - 24 hours per week

A full UK driving licence is essential - use of company car.

Salary: up to £22,464 pro rata gross per annum (equates to £32,760 full time), 6 hours per day, 4 days a week, total of 24 hours per week depending on experience. (Days of the week to be agreed with the right candidate.)

Opportunities for training and professional development to advance your career.

A comprehensive benefits package, including a pension scheme and 28 days holidays including bank holidays, use of company car during workday, free parking.

A friendly and supportive team environment in a countryside setting.

Responsibilities

• Property and tenancy management: Assist the Head of Property Management with the day-to-day operations of the property portfolio, acting as a point of contact for tenants, and contractors.
• Coordinate the full tenancy process, including assisting with lease renewals, terminations, and move-in/move-out procedures.
• Handle day-to-day tenant inquiries, concerns, and complaints in a timely and professional manner.
• Assist with the allocation process for vacant properties, prepare tenancy paperwork, and ensure new residents are onboarded smoothly.
• Maintenance and repairs: Manage and coordinate maintenance requests, liaising with contractors to ensure all repairs are completed efficiently, to a high standard, and within budget.
• Maintain accurate records of all maintenance work, including invoices and contractor communications.
• Conduct regular property and block inspections to identify maintenance issues and ensure health and safety compliance.
• Compliance and administration: Ensure all properties and tenancies comply with relevant UK legislation, such as health and safety laws and letting regulations.
• Maintain accurate and up-to-date records of all property files, leases, and financial documents using the company's property management software.
• Assist with financial administration, including processing invoices and monitoring rent payments.
• Communication and customer service: Develop and maintain strong, positive relationships with all stakeholders, including tenants, landlords, contractors, and internal teams.
• Ensure a high level of customer service is provided across all interactions, resolving issues and queries effectively.
• Upholding its standards and reputation at all times.

Qualifications

• Proven work experience in an administrative or customer-facing role, preferably within the property sector.
• Exceptional communication and interpersonal skills, with a positive and proactive attitude.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• High level of attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) on Mac computer
• A full UK driving licence.