Assistant Manager | Brighton (9-month contract)

lululemon athletica; Kemp Town Estate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading performance apparel company in Kemp Town Estate, England is seeking an Assistant Manager, Operations to ensure efficient store operations and deliver exceptional guest experiences. Responsibilities include managing schedules, overseeing inventory, and collaborating with the Store Manager on financial strategies. Ideal candidates will have retail management experience and strong leadership skills. This is a full-time position with varied shifts.

Qualifications

• 1 year experience managing business operations and administration.
• 1 year retail or sales-specific management experience preferred.
• 1 year experience recruiting, hiring, or training employees preferred.

Responsibilities

• Implement the Store Manager's Operations strategy and vision.
• Manage team member schedules and budget.
• Oversee inventory accuracy and operational excellence.

Skills

Business operations management

Team leadership

Budget management

Customer service excellence

Education

High school diploma or equivalent

Job description

Overview

The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our business runs smoothly and successfully. Reporting to the Store Manager, the Assistant Manager, Operations manages business enablers (including financials, profit and loss (P&L), budget, expenses, and cash), executes operations projects and initiatives, and ensures inventory, supplies, vendor relationships, technology, and facilities are maintained and maximized. They are responsible for writing the store's weekly schedule, leading the floor and ensuring a high quality guest experience, and people-related actions (including completing payroll, approving time off, and other documentation).

Note: availability of benefits and perks may be subject to location and employment type and may have eligibility requirements. The Company reserves the right to alter benefits and perks at any time without advance notice.

Core Responsibilities

• Implement the Store Manager's Operations strategy and vision for the store and cascade to team members using independent judgment.
• Plan, prepare, and manage team member schedules, considering labor requirements, safety, inventory deliveries, and budget to maintain efficiency and effectiveness of operations.
• Manage the budget and analyze business data (e.g., P&L, expenses) to inform planning and drive results.
• Monitor progress against financial goals (daily, weekly, monthly, quarterly) to evaluate sales and inform strategy, including pricing targets for outlet stores.
• Sustain operational excellence by ensuring inventory accuracy and optimizing labor for product operations.
• Oversee omnichannel programs (e.g., buy online/ pickup in store, ship from store) per company standards.
• Execute company-level operations directives, projects, and initiatives.
• Create an inclusive team environment and support a respectful, productive, and engaging workplace for all team members.
• Perform people-related actions to update personnel information, including payroll, time off approvals, shift swaps, and job changes/transfers within required timeframes.
• Lead on the floor to assess and fulfill business, team, and guest needs.
• Inform other store leaders of projected team growth needs to build a strong and diverse team based on operational trends and results.
• Actively monitor product levels and oversee accurate, efficient inventory receiving and processing to sustain operational excellence.

Qualifications and Experience

• 1 year experience managing business operations and administration, including scheduling and management of designated labor hours and managing projects or processes (preferred).
• Education: High school diploma, equivalent, or above (nice to have: additional education).
• Experience: 1 year retail or sales-specific management experience; 1 year recruiting, hiring, or training employees (preferred).

Eligibility and Schedule

• Must be legally authorized to work in the country where the store is located.
• Must be able to travel to assigned store with reliable transportation.
• Full-time position, 38 hours per week. Schedule based on roster and store needs; shifts may include mornings, afternoons, evenings, weekends, holidays, and potential early mornings or late nights/overnights. Attendance at evening inventory shifts may be necessary.

We Look For (Core Competencies)

• Inclusion & Diversity: Creates/supports an inclusive environment that values differences.
• Integrity: Honest, fair, and ethical behavior.
• Adaptability/Agility: Navigates uncertainty, changes priorities quickly in a fast-paced environment.
• Leadership: Ability to lead, influence, and inspire others; motivates, empowers, develops, and directs people.
• Collaboration and Teamwork: Works productively with others and seeks diverse perspectives.
• Decision Making / Problem Solving: Identifies improvement opportunities and makes timely decisions.
• Strategic Thinking: Plans with alignment to company strategy, vision, and values.
• Business Acumen: Understands profit models, budgets, forecasts, and retail strategy.
• Interactive Communication: Effectively conveys information in interactions.

Work Context

• Work involves moving through a store with bright lights and loud music; may involve sitting for extended periods.
• Work is performed as part of a team, sometimes independently, and may involve computer or other technical devices.
• Ability to move boxes weighing up to 30 lbs (13.6 kg).

Additional Information

Applicants progressing to interview will be contacted by a Manager or People & Culture team member. Reasonable accommodation is available for qualified individuals with disabilities upon request. Lululemon is an Equal Employment Opportunity employer. Description & Requirements: We are lululemon, an innovative performance apparel company focused on yoga, running, training, and athletic pursuits. Our total rewards program includes benefits and perks; availability varies by location and role.