Assistant Manager

Liberation Group; St Albans; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality company in St Albans is seeking an Assistant Manager to lead a team and ensure exceptional customer service. This role involves supporting daily operations, fostering a positive environment, and contributing to guest experiences. The ideal candidate is a driven, people-focused leader passionate about hospitality. Flexible hours and extensive perks make this a rewarding opportunity.

Benefits

Flexible working hours

Recognition and awards

Benefits Bar

Extra holiday on your birthday

Holiday purchase scheme

Training and development

Team perks

Mental health support

Award-winning team

Fresh, local produce

Qualifications

• Passion for hospitality and customer service.
• Ability to lead and support team development.
• Competence in maintaining operational standards.

Responsibilities

• Assist in leading the team for outstanding guest experiences.
• Provide exceptional customer service.
• Support operational efficiency and staff development.

Skills

Customer-oriented approach

Leadership skills

Excellent communication

Operational efficiency

Job description

Overview

Are you passionate about hospitality and ready to take the next step in your career? We're looking for a driven Assistant Manager to help lead the team, deliver top-tier customer service, and ensure smooth day-to-day operations. If you're a people-focused leader with a talent for creating standout guest experiences, we'd love to hear from you. We want enthusiastic, customer-focused individuals who excel in a high-energy environment and take pride in creating exceptional service moments. If you're eager to grow your career and be part of a team that values great food, community, and genuine hospitality, Liberation Group is the place for you.

Responsibilities

• Assist in leading the team to deliver outstanding guest experiences and smooth day-to-day operations.
• Provide exceptional customer service and maintain high standards of hospitality.
• Support operational efficiency and staff development within the team.

What’s in it for You?

• Flexible working hours to help you achieve a healthy work/life balance
• Recognition and awards - from national accolades to internal milestones, we celebrate your dedication
• Benefits Bar - enjoy discounts on shopping, groceries, travel, and more
• Extra holiday on your birthday - take the day to celebrate you
• Holiday purchase scheme - buy additional leave to suit your lifestyle
• Diverse experience - work across a range of dynamic locations and menus
• Training and development - bespoke learning plans, mentorship, and personal growth support
• Team perks - staff parties, 30% discount across Liberation pubs and inns, plus 50% off food on shift
• Mental health support - 24/7 Employee Assistance and proud partners of the Burnt Chef Project
• Award-Winning Team - Join a group celebrated for quality, innovation, and a genuine passion for the industry
• Fresh, Local Produce - Collaborate with talented chefs who craft seasonal menus using the best British ingredients

There’s a place for you at Liberation Group. Let’s create outstanding guest experiences together.