Assistant Manager

Welcome Break; Odsey; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading motorway service operator is seeking an Assistant Manager to support the Unit Business Manager in running the unit. The role involves driving sales, managing a team, and delivering exceptional customer service. Candidates should have supervisory experience in customer service and be passionate about leadership. The position offers a competitive salary of up to £25,000, with additional bonuses, a meal allowance, and numerous benefits including employee discounts and structured career training.

Benefits

£10 on shift meal allowance

30 days’ holiday increasing with service

Employee discounts at various retailers

Contributory pension after 3 months

Structured career path and training

Free on-site parking

Generous hotel room discounts for employees and family

Qualifications

• Experience in a supervisory or management role in customer service.
• Passionate about delivering great customer service.
• Ability to motivate others and lead by example.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability.
• Provide training and career development support.

Skills

Customer service experience

People management

Multi-tasking

Business-mindedness

Sales focus

Job description

Overview

Welcome Break, Starbucks, Baldock, SG7 5TR

Pay up to £25000 plus bonus and £10 on-shift meal allowance

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

Responsibilities

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

Requirements

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Benefits

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.