Assistant Manager

The Punchbowl, Lapworth; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premium hospitality destination in Solihull is seeking an Assistant Manager to enhance guest experiences and lead a dedicated team. The ideal candidate will possess experience in premium pubs, showcasing leadership and attention to detail. Responsibilities include supporting the General Manager, delivering quality service, and maintaining high standards. Passion for food and drinks, commercial awareness, and the ability to thrive in a vibrant environment are essential. Join us to make a meaningful impact in this inviting pub setting.

Qualifications

• Experience as an Assistant Manager or similar role in a quality dining environment.
• A natural host with a warm demeanor and attention to detail.
• Ability to thrive in high-volume settings while maintaining standards.

Responsibilities

• Assist the General Manager in running a busy pub.
• Lead, coach, and motivate the front-of-house team.
• Ensure high-quality service and guest experiences.
• Maintain compliance with health and safety standards.

Skills

Experience in premium pubs

Leadership and coaching skills

Customer service focus

Commercial awareness

Attention to detail

Job description

Assistant Manager – The Punchbowl, Lapworth

A premium pub opportunity to grow your leadership career.

Are you a passionate hospitality professional with a flair for great service, premium food, and creating memorable guest experiences? The Punchbowl in Lapworth is looking for an Assistant Manager to join our leadership team and help drive this much-loved country pub forward.

With its warm, relaxed atmosphere, seasonal menus and exceptional reputation, The Punchbowl is a standout destination in the Warwickshire dining scene. We’re looking for someone who has experience in premium pubs, gastropubs, or high-quality dining — someone who knows what great looks like and takes pride in delivering it every day.

What You’ll Be Supporting & Leading

• Assisting the General Manager in the smooth running of a busy, guest-focused pub.
• Leading, coaching, and motivating the front‑of‑house team to deliver warm, memorable service.
• Supporting with rota planning, stock control, and operational standards.
• Ensuring every guest receives an exceptional experience from arrival to departure.
• Maintaining high levels of food, drink, and service quality.
• Upholding compliance standards across health & safety, licensing, and food safety.
• Building strong relationships with guests and becoming a familiar, trusted face of the pub.
• Working closely with the kitchen and management team to deliver a consistent, premium offer.

What We’re Looking For

• Experience as an Assistant Manager, Supervisor, or Team Leader within a premium pub or quality dining environment.
• A natural host with genuine warmth, confidence, and attention to detail.
• Someone who thrives in lively, high‑volume settings while keeping standards high.
• A supportive people manager who loves developing others and building a positive team culture.
• Commercial awareness and an understanding of guest‑focused operations.
• Passion for great food, quality drinks, and brilliant hospitality.
• Calm, organised, and solutions‑focused when things get busy.

About Boparan Restaurant Group (BRG)

The Punchbowl, Lapworth is part of BRG — a growing hospitality group committed to becoming the Best Restaurant Group in everything we do. We’re driven by credibility, quality, and creating memorable guest experiences while offering outstanding careers for our people.

We live by our core values:

• Honest – Always doing the right thing
• Hardworking – Giving 100% every day
• Hungry – Ambitious for growth and excellence
• Heart – Caring for our teams, our guests, and our communities

If you’re a standout Assistant Manager ready to make an impact at a standout pub, apply today and join us for the next exciting chapter at The Punchbowl.