Assistant Manager

Mandeville; Kendal; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Kendal is seeking a Branch Supervisor to support efficient operations and lead the team. The ideal candidate will have proven supervisory experience, strong customer relationship skills, and a sales-driven approach. This role offers a dynamic work environment with opportunities for career progression and a quarterly bonus scheme. Join us for a challenging and rewarding experience within an exciting branch.

Benefits

Quarterly bonus scheme

Structured career progression

Full comprehensive training

Generous pension

Staff discount

Qualifications

• Proven supervisory experience in a relevant industry.
• Strong skills in building and maintaining customer relationships.
• Excellent organisational skills for smooth operations.
• Demonstrated sales-driven mindset and commercial awareness.
• Confident in leading a team and resolving issues.
• Flexible and reliable with a commitment to excellence.

Responsibilities

• Support the Branch Manager in efficient branch operations.
• Build strong customer relationships for repeat business.
• Collaborate on the Sales Plan to maximize opportunities.
• Ensure adherence to health and safety regulations.

Skills

Supervisory experience

Customer relationship management

Organisational skills

Sales-driven

Leadership skills

Adaptability

Job description

What You’ll Do

Lead branch operations: support the Branch Manager in running the branch efficiently and providing leadership to the team.

Build strong customer relationships: understand customer needs and ensure repeat business by delivering outstanding service.

Drive sales: collaborate on the Sales Plan and take initiative to increase sales, ensuring all opportunities are maximised.

Promote a safe work environment: ensure all health and safety regulations are adhered to, creating a safe space for both staff and customers.

What We’re Looking For

• Proven supervisory experience: ideally in a trade, distribution, or retail environment.
• Customer-focused: skilled at building and maintaining relationships with both customers and suppliers.
• Organisational skills: able to ensure daily operations run smoothly and safely.
• Sales-driven: strong commercial awareness and a proactive approach to driving branch sales.
• Leadership skills: confident in managing a team and effectively resolving issues.
• Adaptability: flexible, hard-working, and reliable with a commitment to excellence.

Why Join Us

Career progression: this role offers fantastic career growth with unrivalled progression opportunities.

Dynamic work environment: join a thriving branch where every day brings new challenges and opportunities to make an impact.

Benefits

• Quarterly bonus scheme
• Great, structured career progression
• Full comprehensive training
• Generous pension
• Staff discount

Mandeville is acting as an Employment Agency in relation to this vacancy