Assistant Manager

The Rank Group; Dundee; On-site; GBP 32,000; Full time

Job summary

A leading entertainment company in Dundee is seeking an Assistant Manager to lead and inspire the team to deliver exceptional customer experiences. This role involves managing operations, coaching team members, and driving business results. The ideal candidate will have proven leadership skills and a passion for customer service. Competitive salary of £31,930 offered along with various benefits including paid breaks and employee rewards.

Benefits

Competitive Salary - £31,930

Paid breaks

Employee Rewards platform

50% discount on food and drinks

Pension and Life Assurance

Company Sick Pay Scheme

Employee Assistance Programme

Career development opportunities

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Passion for creating outstanding customer experiences.

Responsibilities

• Lead and inspire your team to deliver exceptional customer experiences.
• Manage day-to-day operations and drive results.
• Coach team members to excel.

Skills

Leadership

Customer service excellence

Commercial awareness

Job description

Benefits

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme
• Career development opportunities
• Uniform provided

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences