Assistant Manager

Prezzo Trading LTD; Cheltenham; On-site; GBP 29,000 - 31,000; Full time

Job summary

A popular Italian restaurant chain located in Cheltenham is seeking an Assistant Manager to lead a passionate team and enhance guest experiences. Responsibilities include managing shifts, supporting daily operations, ensuring compliance, and coaching staff. Ideal candidates will have a strong hospitality background, excellent communication skills, and a passion for Italian cuisine. This role offers competitive pay and generous perks including free meals, discounts, and clear career progression opportunities.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
• A passion for guest service and Italian cuisine.
• Understanding of restaurant operations, compliance, and safety.

Responsibilities

• Lead shifts with confidence, energy, and purpose.
• Deliver exceptional guest experiences that embody our Hospitality Magic.
• Support the GM with day-to-day operations including staffing, scheduling, and stock control.

Skills

Leadership and team-building

Guest service

Communication

Flexibility

Job description

Assistant Manager – Prezzo Italian
“Put Your Heart into It”
£29,400 – £31,000 per year, depending on experience – plus tronc/tips, bonus, commission & perks!

Are you ready to take the next step in your hospitality career and play a vital role in leading a passionate restaurant team? At Prezzo Italian, we’re looking for an Assistant Manager who thrives on teamwork, leadership, and guest experience.

This is more than a job – it’s a chance to shape the guest journey, inspire your team, and grow into a future leader. As Assistant Manager, you’ll support the General Manager in running smooth shifts, championing our HEART culture, and making every guest feel special.

What You’ll Do

• Lead shifts with confidence, energy, and purpose.
• Deliver exceptional guest experiences that embody our Hospitality Magic.
• Support the GM with day-to-day operations including staffing, scheduling, and stock control.
• Drive sales, upselling, and promotions to achieve KPIs.
• Ensure full compliance with health & safety, licensing, and company policies.
• Coach, mentor, and develop team members to grow their confidence and skills.
• Collaborate across kitchen and front‑of‑house for seamless service.
• React to guest feedback with professionalism and positivity.
• Champion a positive, inclusive team culture where everyone belongs.

What We’re Looking For

• Proven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.
• A passion for guest service and Italian cuisine.
• Strong leadership and team‑building skills.
• Understanding of restaurant operations, compliance, and safety.
• Commercial awareness and ability to deliver against KPIs.
• Excellent communication and decision‑making abilities.
• Flexibility to work evenings, weekends, and bank holidays.

Why Join Prezzo Italian?

• Structured training and clear career pathways to General Manager and beyond.
• Competitive pay, tronc/tips, bonus scheme, commission, and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team‑first business where your leadership makes a lasting impact.

Ready to make every moment count – and ensure every team member and guest feels truly valued? Step into a place where your heart leads the magic, and your passion brings people together. Apply now and find where you truly belong.