Assistant Health Club Manager

Hilton Worldwide, Inc.; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company is looking for an Assistant Health Club Manager to oversee operations, ensuring guest satisfaction and financial targets are met. The role includes supervising a team, managing customer feedback, and ensuring compliance with regulations. Ideal candidates have management experience in the leisure sector and strong communication skills. A degree and fitness qualifications are advantageous. This role offers competitive benefits and opportunities for personal development.

Benefits

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

Holiday: 28 days including bank holidays

Discounted dental and health cover

Qualifications

• Management and/or supervisory experience within the leisure sector.
• Ability to work under pressure.
• Willingness to develop team members and self.

Responsibilities

• Manage operations of the health club.
• Drive the team to meet and exceed revenue targets.
• Ensure health and safety regulations are complied with.

Skills

Management and/or supervisory experience within the leisure sector

Ability to meet financial targets

Strong organizational skills

Excellent communication and interpersonal skills

Flexibility to respond to a range of different work situations

Education

Degree in relevant area

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Job Description - Assistant Health Club Manager (HOT0BXO9)

Overview

Assistant Health Club Manager (Job Number: HOT0BXO9)

Work Locations

Hilton East Midlands Airport Hotel Junction 24, M1, Derby Road Derby DE74 2YW

Rewards and Benefits

• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Susbidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Accommodation available with all bills included
• Modern and inclusive Team Member’s areas

Responsibilities

• An Assistant Health Club Manager is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the club's annual budget and driving their team to meet and exceed revenue targets.
• Manage operations of the health club
• Manage team members to ensure high motivation, provision of high quality service and ongoing development
• Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
• Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement
• Manage customer feedback effectively to ensure continuous service and programme improvement
• Instill brand values and standards to maintain quality on a daily basis
• Liaise with other hotel departments
• Ensure customers and guests receive friendly and consistent personalised service from all team members
• Recruit, manage, train and develop the team
• Respond to audits to ensure continual improvement is achieved
• Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

Qualifications

What are we looking for?

An Assistant Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory experience within the leisure sector
• Ability to meet financial targets
• Ability to work under pressure
• Strong organizational skills
• Excellent communication and interpersonal skills
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Ability to close a sale
• Relevant fitness and pool qualifications

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay