Assistant GM: Lead Ops, Team & Guest Experience

KFC Birmingham; Birmingham; On-site; GBP 30,000 - 33,000; Full time

Job summary

A popular fast-food chain in Birmingham is seeking an Assistant Restaurant General Manager to oversee daily operations and lead a vibrant team. This role demands strong leadership skills, the ability to drive team performance, and ensure an exceptional guest experience. The ideal candidate is passionate about developing others and maintaining high operational standards while fostering a fun and engaging atmosphere. Competitive salary and various employee perks offered.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200 high street perks & cashback

Wellbeing support

Qualifications

• Experience in managing teams and driving performance.
• Ability to make operational decisions and handle customer interactions.
• Capable of training and motivating team members.

Responsibilities

• Support and lead the team towards performance goals.
• Train and motivate team members to excel.
• Ensure smooth operations and manage KPI expectations.
• Handle admin tasks to maintain operational compliance.
• Create memorable experiences for guests.

Skills

Team management

Communication

Operational efficiency

Job description

A popular fast-food chain in Birmingham is seeking an Assistant Restaurant General Manager to oversee daily operations and lead a vibrant team. This role demands strong leadership skills, the ability to drive team performance, and ensure an exceptional guest experience. The ideal candidate is passionate about developing others and maintaining high operational standards while fostering a fun and engaging atmosphere. Competitive salary and various employee perks offered.