Assistant General Manager - Brewdog

SSP; City of Edinburgh; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading global food travel expert in Edinburgh is seeking an Assistant General Manager to support operations at BrewDog. The role includes mentoring staff, maintaining quality standards, and delivering outstanding customer service. A passion for food and travel is essential. The position offers a competitive salary of up to £32,000, along with various employee discounts and development opportunities.

Benefits

Colleague discount - up to 50%

75% colleague discount when on shift

Friends & Family discount 20%

Flexible working

Management bonus scheme

Access to digital GPs

Wellbeing support through Retail Trust

Life assurance

Share incentive plan (SIP)

Qualifications

• Proven experience in leading a team.
• Ability to maintain high standards of brand quality and safety.
• Passionate about customer service.

Responsibilities

• Support the General Manager in daily operations.
• Inspire and motivate the team to deliver excellent service.
• Mentor team members for growth and development.

Skills

Customer service skills

Team leadership

Communication

Mentoring

Adaptability

Job description

About the Role

Assistant General Manager – BrewDog Edinburgh Waverley

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. SSP can be the continuation or start of a career with Future GM development programs, opportunities to work in different franchised / own brand units, a structured induction and ongoing training program and more.

Contract 40hrs per week, worked 5 / 7 days.

As Assistant General Manager, you'll be rewarded with a competitive salary of up to £32,000 and enjoy :

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Flexible working
• Management bonus scheme
• Access to digital GPs, 24 / 7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team at BrewDog You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll :

• Be passionate and dedicated bar manager and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!