Assessment and Placement Support Assistant

CEMP; East Devon; Hybrid; GBP 25,000 - 26,000; Part time

Job summary

A local government organization is seeking an organized Assessment and Placement Support Assistant to join their Special Education Needs and Disabilities (SEND) team. This part-time role involves providing administrative and operational support to ensure the smooth functioning of SEND processes. Candidates should possess strong attention to detail, a good telephone manner, and proficiency in Microsoft Office applications, along with the ability to work well in a team. Benefits include competitive salary and flexible working options.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Qualifications

• Experience working in an administrative role is essential.
• Knowledge of Special Education Needs (SEN) is beneficial.
• Ability to multi-task and meet deadlines.

Responsibilities

• Provide essential administrative and operational support.
• Ensure smooth functioning of SEND processes.
• Deliver excellent customer service.

Skills

Attention to detail

Ability to meet KPIs

Excellent telephone manner

Proficiency in Word, Excel, Outlook

Team player

Job description

Assessment and Placement Support Assistant

9318 | Permanent Contract | Part-Time 18.5 hours per week | £25,583 to £25,989 pro rata per annum | Grade D | County Hall

We are seeking a dynamic and highly organized individual to join our busy Operational Support Team in the field of Special Education Needs and Disabilities (SEND).

If successful, you will play a crucial role in ensuring the smooth functioning of our SEND processes, providing essential administrative, operational support and excellent customer service to enable the effective delivery of services.

You will need to have an excellent eye for detail and be able to meet KPIs. You will be able to multi-task and meet deadlines. You will have an excellent telephone manner and be able to effectively use word, excel and outlook. You may also have worked on a database this is not essential as full training on our own database will be given.

Knowledge of SEN would be beneficial, however, not essential. Experience of currently or previously working in an administrative role is essential.

You will be a team player and be able to mix with a wide variety of personalities within the team and the wider SEN service. You will be confident and enthusiastic. You will be able to work on your own when needed.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion about these posts please contact Mandy Woods on 01603 222583 or Vannessa Birchenall on 01603 222672.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 28 December 2025 at 23:55

All other applicants closing date: 18 January 2026 at 23:55