Area Support Shop Manager

Oxfam; Scotland; Remote; GBP 25,000 - 35,000; Full time

Job summary

An international charity organization is looking for a key member to coordinate operational support for its shops in North Scotland. This role involves covering manager absences and ensuring uninterrupted trading while maximizing income. Ideal candidates should have retail management experience and be willing to travel extensively within the region. Join us to make a positive community impact while showcasing our values.

Qualifications

• Previous retail or operational management experience is required.
• Candidates should have an agile and adaptable working style.
• Excellent communication and relationship-building skills are important.

Responsibilities

• Coordinate and provide operational support to shops.
• Cover short-term shop manager absences effectively.
• Maximise income generation and maintain shop environments.

Skills

Retail management experience

Agile working style

Excellent communication skills

Relationship-building

Job description

Social network you want to login/join with:

As a key member of the area team, your role is to coordinate and provide operational support to our
shops within a defined geographical area. Covering short-term shop manager absences, you'll ensure
uninterrupted trading and maximise income generation. No two days are the same – expect variety
and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with
shop manager experience, serving as a potential stepping stone toward an area manager role.

This role will support shop cover in our Oxfam shop network across North Scotland (Including Highlands, Moray, Aberdeen, Perth, Fife, Stirling and West Lothian). Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region

Key Responsibilities:

• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.