Area Support Manager

Manchester Arndale; Picket Piece; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a reliable Cleaning Operations Manager in Picket Piece, UK. The role involves managing a cleaning team, maintaining service standards, and ensuring compliance with health and safety regulations. Ideal candidates will demonstrate effective leadership and communication skills, and are encouraged to apply for career progression opportunities within a diverse workforce.

Responsibilities

• Deliver a consistent level of service to the contract specification.
• Be involved with the recruitment and training development of staff.
• Ensure cleaning team has appropriate assistance.
• Cover cleaning roles during holidays or sickness.
• Manage day-to-day aspects of the cleaning service.
• Allocate work to cleaning team within contract specifications.
• Respond to requests during any 24-hour periods.
• Comply with health and safety regulations.
• Maintain personal hygiene and appearance.
• Control and issue cleaning materials ensuring safety.
• Conduct weekly cleaning audits with the Account Manager.
• Ensure all cleaning equipment is in safe working order.

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Working Days: Monday - Friday

Key Responsibilities:

• Deliver a consistent level of service, within the Company's standards, to the contract specification and agreed performance levels.
• Be involved with the completion of recruitment, induction training, development and training of staff
• Ensure that the cleaning team have appropriate assistance as required.
• Cover cleaning roles during holidays or sickness, and times of staff shortage undertake cleaning duties if necessary
• Responsible for all day-to-day aspects relating to the management and maintenance of the cleaning service within the contract specification.
• Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles.
• To hold company phone and respond to all requests over any 24-hour periods required.
• Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices hygiene, cleanliness, fire and COSHH.
• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform as specified
• Control and issue cleaning material ensuring stock rotation and safety in storage.
• Carry out weekly cleaning audits in conjunction with the Account Manager to monitor cleaner’s performance and adherence to Company standards.
• Be aware of the condition of the equipment to ensure that all equipment is in safe working order, checked regularly and serviced. Report any faults to business manager.
• Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which OCS provide.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.