Area Manager

Amazon.com, Inc; Mansfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global retailer is seeking an Area/Shift Manager in Mansfield, England. In this role, you will lead a diverse team, ensure safety, optimize processes, and drive productivity in a dynamic environment. Ideal candidates will possess a university degree and expertise in data analysis and team management, particularly within a logistical context. Join us to advance your career in a rewarding workplace.

Qualifications

• Advanced proficiency in written and verbal English.
• Relevant experience in performing data analysis.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse performance to optimize work and improve customer service.
• Collaborate with other managers to standardize shift processes.

Skills

Data analysis

Team management

Safety standards

Process improvement

Education

University degree (Bachelor's or Master's)

Tools

MS Office suite (Word, Excel, Outlook)

Job description

Overview

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You\'ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You\'ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

• University degree (Bachelor\'s or Master\'s degree), completed before start date
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis

Preferred Qualifications

• Experience of communicating with a wide range of stakeholders, including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Equal opportunity and privacy

Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We are committed to protecting your privacy and the security of your data. Please review our Privacy Notice to understand how we collect, use, and transfer your personal data as part of the candidate process.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the