Area Manager

DIRECT CLEANING SERVICES SW LIMITED; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A cleaning service company in the UK is recruiting an Area Site Support Manager for Devon and Cornwall. The role involves managing cleaning services across multiple sites, liaising with clients, and building strong relationships with cleaning operatives. The ideal candidate will have a clean driving license, proficiency in Excel and Microsoft Outlook, and excellent communication skills. The position offers full-time hours, with responsibilities including staff training, KPI compilation, and stock monitoring.

Benefits

Company vehicle if needed

Provided laptop

Competitive salary

Qualifications

• Proven experience in managing cleaning operations on multiple sites.
• Strong communication and interpersonal skills.
• Ability to compile and analyze KPIs using Excel.

Responsibilities

• Ensure daily cleaning service delivery at all assigned sites.
• Conduct client and cleaning operative relations.
• Compile attendance and stock monitoring.
• Train new team members effectively.

Skills

Client liaison skills

Excel proficiency

Clean driving license

Microsoft Outlook literacy

Inventory monitoring

Training ability

Problem-solving in cleaning standards

Tools

Laptop

Electronic time attendance systems

Job description

Due to expansion Direct Cleaning Services are looking to recruit a suitable Area Site Support Manager to manage the cleaning of several sites within the Devon and Cornwall area.

Full time, average 40hrs per week, 52 weeks per year.

Key Objectives :

• The main objective of the Area Site Support Manager is to ensure that the daily cleaning service is being delivered to all sites with a full continuity. There will be a need to have client liaison on each site in addition to building excellent relations with the cleaning operatives, all to be supported by our team in head office.
• We will require the SSAM to be able to accurately compile KPIs based on Excel.
• Have a full clean driving license
• Be fluent on Outlook and fully literate on Microsoft.
• Allocation of cover for absentees and deployment of permanent cover staff and transportation to where needed.
• Monitoring of stock.
• Provide training and inductions to new team members, fully supported by our head office.
• Time attendance of employees, monitoring and compilation, using electronic devices.
• Identifying sub- standards in cleaning and being able to effectively resolve any issues or problems raised.

Communication is the key to the success of this role and the SSAM will be provided with a laptop, email address and vehicle if needed (otherwise a generou...