AR Officer

Lewisham & Greenwich NHS Trust; Catford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused healthcare provider in England is seeking an AR officer to support financial teams across multiple sites. The role entails maintaining accurate financial systems, timely invoicing, and managing debtor accounts while ensuring compliance with audit requirements. Candidates should possess experience in financial duties and a strong ability to handle queries and recover debts. This position is essential for enhancing the efficiency and accuracy of financial operations within the trust.

Qualifications

• Experience in financial duties and transaction processing.
• Familiarity with invoicing systems and tracking payments.
• Ability to manage debtor accounts and enhance recovery processes.

Responsibilities

• Support maintenance of financial systems and records.
• Ensure timely invoicing and accurate financial reporting.
• Manage debtors and follow up on overdue invoices.
• Liaise with internal teams for effective debt recovery.
• Maintain confidentiality and data protection standards.

Job description

Overview

The AR officer will work at 3 sites and support each team with a range of financial duties.

Key Responsibilities

• Support the FA in maintaining accurate and up-to-date financial systems, records and working papers of sufficient standard to ensure the Trust fulfils its financial control and statutory reporting duties.
• Ensure all Trust income is invoiced, receipted, accounted for and reported on a timely and accurate basis.
• Raise invoices for various departments within finance, dealing with debtors in person and via telephone.
• Prepare and raise invoices via Oracle, prepare and send out standard letters, liaise with the Trust internal credit controller and external debt collectors.
• Update spreadsheets, maintain and regularly update spreadsheets to track invoices, payments and outstanding balances.
• Act as a point of contact for a wide range of debtors, dealing with queries in person and via telephone, monitoring outstanding debts and following up overdue invoices, preparing and issuing standard reminder letters and statements in accordance with the debt recovery process.
• Liaise closely with the Trust’s internal Credit Control team to support debt recovery activities, work with external debt collection agencies where required, providing accurate documentation and information, escalating long‑outstanding or complex debts in line with policy.
• Reconcile debtor accounts and assist with reporting on aged debt, ensuring accurate record‑keeping and compliance with audit requirements.
• Support wider finance team activities as required, contribute to process improvements to enhance efficiency and accuracy, ensure confidentiality and data protection standards are maintained at all times.

Equal Opportunities

We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Additional Information

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

Lewisham and Greenwich NHS Trust

Lewisham and Greenwich NHS Trust (LGT) is a community‑focused provider of local and acute care, delivering high‑quality services to over one million people. Employing almost 7,500 colleagues, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings.