Apprentice Integrated Administrator

Somerset NHS Foundation Trust; Bridgwater; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare provider in the UK is seeking an Apprentice Business Administrator to join their Sedgemoor Neighbourhood Integrated Administration Team. This role involves providing essential administrative support within health services while gaining hands-on experience and completing a recognized qualification. Candidates should be organized, proactive, and ready to learn in a dynamic environment. This apprenticeship offers opportunities for growth and a supportive team atmosphere.

Benefits

Flexible working options

NHS pension scheme

Generous annual leave allowance

Career development focus

Access to Blue Light Card discounts

Qualifications

• Ready to start a rewarding career in Business Administration.
• Willingness to learn and develop new skills through training and on-the-job experience.

Responsibilities

• Provide administrative support to ensure the smooth running of integrated neighbourhood services.
• Work collaboratively with colleagues and service users in a fast-paced environment.
• Adhere to confidentiality policies and procedures.

Skills

Organised

Excellent communication skills

Proactive

Team player

Job description

Apprentice Business Administrator -- Sedgemoor Neighbourhood Integrated Administration Team

Overview

Are you organised, people-focused, and ready to start a rewarding career in Business Administration? Join our friendly and supportive team within the Sedgemoor Neighbourhood Integrated Administration service. This is an exciting opportunity to gain hands‑on experience while completing a recognised qualification, with the possibility of progression at the end of your apprenticeship.

What you'll do

• Provide administrative support to ensure the smooth running of our integrated neighbourhood services.
• Work collaboratively with colleagues and service users in a fast‑paced environment.
• Learn and develop new skills through structured training and on‑the‑job experience.
• Work across our three hubs, situated in Bridgwater Community Hospital, The Mulberry Centre, and The War Memorial Hospital in Burnham on Sea, covering 7.5 hours per day on a roster between 8:00 AM and 10:00 PM, including some weekends and out‑of‑hours.
• Provide general administrative support to the Sedgemoor Neighbourhood Integrated service and work as part of the Integrated Administration Team in a comprehensive administration/reception capacity.
• Take responsibility for filing, answering the phone, responding to emails, maintaining systems and databases, creating and maintaining documents, arranging appointments, and dealing with enquiries from managers, staff, and service users.
• Work flexibly and maintain the Trust’s values, leading by example, supporting the multidisciplinary team with administrative tasks and assisting in the coordination of the smooth running of the team as a whole, managing and receiving telephone calls and messages, always ensuring effective communication and courtesy.
• Support the integrated hub in performing administration duties, including ICE, RiO, and liaising with patients and their families/carers to support inward/outward referrals.
• Adhere to Somerset NHS Foundation Trust policies and procedures, particularly in relation to confidentiality, health and safety, and financial instructions.

Training & Development

Your apprenticeship training will be delivered by UCS College Group – Bridgwater/Taunton/Strode College, giving you the knowledge and skills to succeed in business administration. The programme allows you to earn a salary, develop your skills, and achieve a nationally recognised qualification, all while contributing towards delivering excellent patient care. URL: https://www.btc.ac.uk/courses/adult-learning/administration-office-skills/business-administrator-apprenticeship-level-3

Why Somerset?

Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away – and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it’s a great place to build both your career and your future alongside the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Benefits

• Flexible working options to help you balance work and life.
• NHS pension scheme for long‑term financial security.
• Generous annual leave allowance to recharge and relax.
• A strong focus on career development to help you grow and achieve your potential.
• Access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS‑specific perks to support you both inside and outside of work.

A great team player with excellent communication skills. Organised, proactive, and eager to learn. Committed to delivering high‑quality support to our community.