Apprentice Health Care Assistant - Trauma & Orthopaedic Fracture OPD

Northumbria Healthcare NHS Foundation Trust; Norwich; On-site; GBP 15,000; Full time

Job summary

A leading NHS trust in the UK seeks a Healthcare Support Worker Apprentice. This full-time role involves working alongside nurses in the Orthopaedic Outpatient Department, assisting with patient care. The ideal candidate should have a good standard of education and interpersonal skills. Benefits include flexible working hours and support for career development. This is a fixed-term contract for 14 months with a salary of £14,722 per annum.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Qualifications

• Must be willing to undertake and complete the Healthcare Support Worker Level 2 Apprenticeship.
• Experience of working with people/team.

Responsibilities

• Accurately carry out instructions of the Registered Nurse.
• Deliver a high standard of individualised personal nursing care.
• Report any concerns or changes in patients' conditions.

Skills

Good general standard of education

Good communication and interpersonal skills

Good IT skills

Good standard of literacy and numeracy

Education

4 GCSEs at Grade D/3 or above

Job description

Job Summary

This is a fixed term contract for 14 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help! We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having further plans in place following their Apprenticeship e.g. going on to further education, joining the NNUH staff bank or obtaining employment at another organisation.

Apprenticeship Eligibility Criteria

• Aged 16+
• Resident in the UK/EEA for the last three consecutive years
• Must not have a qualification in a similar subject at the same level or above
• Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications And Skills Required

• Good general standard of education
• 4 GCSE's at Grade D/3 or above (or equivalent) subject to the job specification
• Good standard of literacy and numeracy
• Good communication and interpersonal skills
• Good IT skills

Full time: 37.5 hours per week

Main duties of the job

We are pleased to offer an exciting opportunity to join our team of nurses and nursing assistants, within our busy and vibrant Orthopaedic Outpatient Department. You will be working alongside our consultant and nurse practitioner and nursing colleagues within Fracture clinic and plaster room; the apprentice will welcome the patients to the department, undertake routine observations and tests, whilst also working closely with patients to inform and educate them along their journey through the hospital. As the successful candidate, you will be highly motivated, enthusiastic and keen to learn and develop. You will be working under the direction of the registered Nurse and will work with all members of the multi-disciplinary team to contribute the provision of the highest standards of patient care.

About Us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job Details

Date posted: 20 November 2025

Pay scheme:

Salary: £14,722 a year per annum, pro rata

Contract: Apprenticeship

Duration: 14 months

Working pattern: Full-time, Flexible working

Reference number: 234-25-C0971

Job locations: Norfolk & Norwich University Hospital, Colney Lane, Norwich, NR4 7UY

Job Responsibilities

• To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
• To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
• To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patients condition.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
• To participate in the admission process under the supervision of the Registered Nurse.
• Provide and deliver a high standard of individualised personal nursing care.
• To report all care that has been given to patients within the team to a Registered Nurse.
• To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
• To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by the Registered Nurse.
• To keep the clinical area clean and tidy maintaining a safe environment.

Person Specification

Qualifications:

• 4 GCSEs (or equivalent) at D/3 (ideally to include Maths and English)
• Must be willing to undertake and complete the Healthcare Support Worker Level 2 Apprenticeship Standard during the 14 month contract

Experience:

• Experience of working with people/team

Skills:

• Clear and effective reading and writing in the English language
• Understanding of confidentiality

Attitude, aptitude:

• Caring and compassionate with excellent interpersonal and communication skills
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer Details

Name: Norfolk and Norwich University Hospital

Address: Norfolk & Norwich University Hospital, Colney Lane, Norwich, NR4 7UY

Website: https://teamnnuh.co.uk/