Application Support Engineer – Platform & Scripting

JR United Kingdom; City Of London; Hybrid; GBP 34,000 - 41,000; Full time

Job summary

A UK-based company is seeking an Application Support Engineer to join their technical support team. Located in Staines, the role involves working on platform-level issues, particularly with SQL and scripting. Ideal candidates will have at least 2 years of experience in technical support and strong problem-solving skills. This position offers a supportive work environment and a hybrid working arrangement.

Qualifications

• Minimum 2 years’ experience in application or technical support.
• Confident with SQL – running queries, joins, analysing data structures.
• Able to read and troubleshoot scripts – Unix shell, Bash, and UI scripts.
• Understanding of web-based UI behaviour is a bonus.
• Strong communication and problem-solving skills.

Responsibilities

• Join a technical support team focused on platform-level issues.
• Work on cases related to reporting, upgrades, and database tables.
• Support users and internal teams in identifying and resolving issues.

Skills

2 years’ experience in application or technical support

SQL

Unix shell, Bash, and UI scripts

Strong communication skills

Problem-solving skills

Job description

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Application Support Engineer – Platform & Scripting, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

• Job Title: Application Support Engineer
• Location: Staines, Surrey – Hybrid, 2 days onsite
• Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR + Strong possibility of conversion to full-time
• Annual Salary: Up to £41,000 per annum
• Start Date: ASAP
• Interview Process: 2 rounds – technical and managerial

About the role

You’ll join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently.

Key requirements

• Minimum 2 years’ experience in application or technical support
• Confident with SQL – running queries, joins, analysing data structures
• Able to read and troubleshoot scripts – Unix shell, Bash, and UI scripts
• Understanding of web-based UI behaviour is a bonus
• Strong communication and problem-solving skills

This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard.

Interested? Or know someone who fits?

Contact me directly at [emailprotected] or Apply Now with your CV or LinkedIn profile.