Application Support Engineer

Applause IT Recruitment Ltd; Willenhall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology recruitment firm is looking for an experienced Application Support Engineer to join their team in Birmingham. The role involves maintaining bespoke software applications, managing build processes, and troubleshooting with customers. Key qualifications include proficiency in Linux administration and experience with databases. Attractive benefits such as a competitive salary and flexible working options are offered. The position requires some travel across the UK.

Benefits

Competitive salary

25 days holiday per year

Group Personal Pension Scheme

Private Medical Insurance

Company mobile phone

Flexible working options

Free on-site parking

Qualifications

• Strong Linux administration skills (RedHat/CentOS/Rocky) are essential.
• Experience with databases such as MySQL or SQL Server.
• Excellent communication skills for customer-facing situations.

Responsibilities

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Liaise directly with customers to troubleshoot and resolve issues.
• Travel across the UK when required.

Skills

Strong Linux administration skills

Knowledge of Java

Experience with databases

Familiarity with VMware

Knowledge of automation tools

Scripting experience (Bash or Python)

Excellent communication skills

Proactive and well-organised approach

Full UK driving licence

Eligibility for UK Government Security Clearance

Job description

Overview

Role : Application Support Engineer

Location : Birmingham

Stack : Linux | Cloud Computing

We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to deliver high-quality support.

The Role

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Keep infrastructure patched, secure, and up to date.
• Release and patch software in a timely and controlled manner.
• Liaise directly with customers to troubleshoot and resolve issues.
• Collaborate with developers and technical teams to find and implement solutions.
• Travel across the UK when required.

Skills & Experience Required

• Strong Linux administration skills (RedHat / CentOS / Rocky) - essential.
• Knowledge of Java - advantageous.
• Experience with databases (MySQL / SQL Server).
• Familiarity with VMware / Proxmix - beneficial.
• Knowledge of automation and containerisation tools such as Ansible, Docker, Jenkins, SVN, Terraform - advantageous.
• Scripting experience with Bash or Python - beneficial.
• Excellent communication skills and confidence in customer-facing situations.
• A proactive, well-organised, and team-oriented approach.
• Full UK driving licence - desirable.
• Eligibility to obtain UK Government Security Clearance (a pre-requisite for the role).

What’s on Offer

• Competitive salary
• 25 days holiday per year
• Group Personal Pension Scheme
• Private Medical Insurance (after qualifying period)
• Company mobile phone
• Flexible working options
• Free on-site parking

Location

This role is based out of the Birmingham office, with UK travel required.

If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered