Application Support Analyst

Harvey Nash Group; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading market organization in the United Kingdom is seeking an Application Support Analyst for an 18-month fixed-term contract. The role involves providing support for corporate systems and troubleshooting third-party applications. The ideal candidate will have over 3 years of experience, strong analytical skills, and familiarity with SQL. This is a hybrid position requiring one day in the office per week and is supported by excellent benefits.

Benefits

Excellent benefits

Qualifications

• 3+ years' experience in an application support or systems support role.
• Strong analytical skills and a problem-solving mindset.
• Experience working with C# is preferred.
• Confident using SQL Management Studio; SQL Server experience is highly beneficial.

Responsibilities

• Providing day-to-day support for corporate systems and third-party applications.
• Investigating incidents, analysing root causes and identifying fixes or workarounds.
• Working with stakeholders to understand issues and priorities.
• Supporting testing across new releases, upgrades and patches.

Skills

Analytical skills

Problem-solving mindset

Service-focused approach

Experience with data

Tools

SQL Server

SQL Management Studio

Microsoft technology stack

Job description

The Opportunity

Were supporting a market leading organisation looking to recruit an Application Support Analyst on an 18-month fixed-term contract. Youll join a supportive, collaborative environment where youll work closely with the finance function, ensuring key business systems run smoothly and data remains accurate and reliable.

The Role

In this role, youll be responsible for supporting and maintaining several third-party applications used across the business. Youll help troubleshoot issues, carry out testing and make sure that reporting and data flows are running as they should.

Youll work with stakeholders in the finance team (finance experience not required), helping them get the most out of the systems and ensuring problems are resolved quickly. This role suits someone who enjoys problem-solving, understands how systems behave and is comfortable working with data.

Key Responsibilities

• Providing day-to-day support for corporate systems and third-party applications
• Investigating incidents, analysing root causes and identifying fixes or workarounds
• Working with stakeholders to understand issues and priorities
• Supporting testing across new releases, upgrades and patches
• Ensuring data quality and reporting outputs are accurate and dependable
• Producing reports and working with datasets to support business needs
• Using SQL tools to query, validate and analyse data

Key Requirements

• 3+ years' experience in an application support or systems support role
• Strong analytical skills and a problem-solving mindset
• Experience working with C# is preferred
• Confident using SQL Management Studio; SQL Server experience is highly beneficial
• Comfortable working with data and producing reports
• Service-focused approach with the ability to work proactively
• Experience supporting users and liaising with business stakeholders

Tech & Tools

• Microsoft technology stack
• SQL Server / SQL Management Studio
• Third-party applications used across corporate and finance teams

This will be a Hybrid opportunity, with requirements of being in the office one day per week and comes excellent benefits. If this role sounds like a great opportunity, Apply Now!