AppDynamics SME Remote SC-Cleared Defect & Health Lead

Lucid Support Services Ltd; Remote; GBP 50,000 - 70,000; Full time

Job summary

A technology support services company is seeking an AppDynamics SME to manage alerting and health rules for production environments. The role emphasizes ownership of the defect management process and requires SC clearance for access to sensitive environments. Preferred candidates should be skilled in using AppDynamics and have experience in troubleshooting issues across multiple delivery teams. This is a remote role with an initial contract ending in March, likely to extend.

Qualifications

• Significant experience with AppDynamics, including configuration and deployment.
• Ability to manage defect processes and interactions with Cisco.
• Strong troubleshooting skills in production environments.

Responsibilities

• Create and maintain alerting against business requirements using AppDynamics.
• Configure and deploy health rules, triage AppDynamics issues in lower environments.
• Ownership of AppDynamics defect management process from initial triage through to production fix.
• Key Point of contact with Cisco for any AppDynamics issues.
• Technical AppDynamics SME across client landscape and key point of contact for integration across broader delivery teams.
• Create and maintain governance mechanism to monitor any Health Rules which trigger frequently in production.

Skills

AppDynamics expertise

SC clearance

Triage issues

Job description

A technology support services company is seeking an AppDynamics SME to manage alerting and health rules for production environments. The role emphasizes ownership of the defect management process and requires SC clearance for access to sensitive environments. Preferred candidates should be skilled in using AppDynamics and have experience in troubleshooting issues across multiple delivery teams. This is a remote role with an initial contract ending in March, likely to extend.