Ancillary Executive

Hastings Insurance Services Limited; Leicester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A UK-based insurance firm seeks a professional to provide executive support across its Ancillary portfolio. This role involves data analysis and performance monitoring to drive profitability and improve services. Successful candidates will possess strong communication and analytical skills, with experience in the UK insurance industry. This position offers flexible working, a bonus scheme, and additional benefits.

Benefits

Flexible working (hybrid)

Competitive bonus scheme

Life assurance

Income protection

Pension contributions

Mental wellbeing support

25 days annual leave plus bank holidays

Qualifications

• Ability to analyse multiple data sources and draw conclusions.
• Experience in the UK general insurance industry or similar highly regulated environment.
• Strong communication skills to present and influence stakeholders.

Responsibilities

• Deliver management information and reports accurately and timely.
• Support annual product reviews and value assessments.
• Identify operational improvement opportunities and engage with stakeholders.

Skills

Numerate and analytical

Strong communication skills

Ability to work under own initiative

Strategic thinking

Experience in highly regulated environments

Job description

Overview

The primary focus of this role is to provide executive support across the Hastings' Ancillary portfolio. Using MI and data to monitor performance and trends whilst coordinating the change agenda for ancillary products to drive long term profitability: delivering fair value whilst acting in the best interests of our customers.

At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Responsibilities

• Responsible for the timely and accurate delivery of daily, weekly and monthly management information (MI) and reports. Compile and deliver insight and analysis on ancillary performance – monitoring trends and identifying potential commercial or consumer outcome risks.
• Support the undertaking of annual product reviews and value assessments across our ancillary products.
• Liaise with external partners and underwriters to ensure delivery of agreed action plans.
• Ownership and support in the delivery of change initiatives, including version control, working with stakeholders from across the organisation.
• Identify and contribute in the ideation of initiatives across the ancillary product suite.
• Creation and maintenance of process maps whilst identifying opportunities for improvement and automation.
• Support the rectification of operational issues engaging with colleagues across the business and third party partners.
• Develop market horizon scanning and competitor analysis, identifying trends and potential improvements to products and services.
• Explain and present findings to stakeholders; strong communication is essential for influencing decisions.

Qualifications and Skills

• Numerate and analytical with the ability to analyse multiple data sources and draw conclusions.
• Strong communication skills with the ability to present to and influence key stakeholders.
• Able to work under own initiative and as part of a team, often a virtual team.
• Able to think strategically, identifying and clearly articulating new ideas.
• Comfortable working under pressure and with competing deadlines and priorities.
• Experience in the UK general insurance industry or similar highly regulated environment.

Benefits

Benefits: In addition to a competitive salary you will also receive flexible working (hybrid), a competitive bonus scheme, financial wellbeing benefits including life assurance, income protection, and pension contributions, mental wellbeing support, 25 days annual leave plus bank holidays, and additional schemes and perks as part of Hastings Direct’s 4Cs culture.