AMD Coordinator

NHS; Wrexham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A health service provider in the UK is seeking an organised individual to join their AMD Service team in Wrexham. This role involves processing patient referrals, maintaining administrative records, and providing support to medical staff. Candidates should have relevant qualifications, strong computer skills, and be able to work effectively in a busy environment. Experience in healthcare settings, particularly within the NHS, is preferred. The role offers a salary of £25,313 to £26,999 per annum pro rata, depending on experience.

Qualifications

• Educated to NVQ level 3 or equivalent NHS experience.
• Knowledge and experience of medical word processing and terminology.
• Good general education including English and Maths.

Responsibilities

• Process referral forms and monitor patient progress.
• Maintain scheduling of clinics and appointments.
• Support team members with flexible workload management.

Skills

Computer literacy

Good communication skills

Ability to prioritise workload

Touch typing

Medical terminology knowledge

Education

NVQ level 3 or equivalent NHS experience

OCR Stage 3 and Word processing

AMSPAR Medical Secretarial Qualification

ECDL

Tools

Office software

Word

Excel

Job description

An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our AMD Service. The post is based in Wrexham Hospital and will provide effective and efficient running of the AMD Pathway by way of processing referrals into the service in a timely manner, being first point of contact to patients and providing the AMD team with general administrative support. The role involves being an integral member of the Admin Team working under direction from the Pathway co-ordinator and Ophthalmology Speciality Manager and requires co-ordinating and administering the pathway and processing patient correspondence.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Help and support all members of the team by having a flexible approach to both workload and working pattern through management of own workload and providing advice and mentoring of new members of staff.

Process referrals forms to ensure patients are put on the AMD waiting list using the hospital computer system (WPAS).

Check patient demographic on receipt of referral ensuring patient fulfils the criteria for the AMD service.

Inform Line Manager of any anticipated problems related to patients being seen and treated within their agreed waiting time. Arrange, book and contact patients to fill clinics working to patient booking rules.

Maintain a database to monitor patient progress with the AMD Service, recording of referral information and relevant patient feedback information.

To ensure appropriate scheduling of clinics and appointments are made within a specific timescale alerting Pathway Coordinator and Speciality Manager of any lack of capacity and seek advice for a solution.

Typing of clinic letters using EPRO system.

Print confirmation of appointment letters and dispatch to patients.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Educated to NVQ level 3 or equivalent NHS experience.
• OCR Stage 3 and Word processing or equivalent qualification/experience
• Knowledge/Experience of Medical Word Processing and Medical Terminology
• Good general education to include English and Maths
• AMSPAR Medical Secretarial Qualification
• NVQ in administration
• ECDL

Experience

• Computer literate and experience in using Office, Word and Excel
• Experience of working as part of a team
• Touch typing & Audio typing with high level of accuracy
• Knowledge of Minute taking
• Previous experience in a health care environment
• Experience of working in NHS setting (Primary/Secondary Care)

Knowledge

• Organisation - ability to manage diaries, set up filing systems, work to deadlines and prioritise work load.
• Able to use electronic information systems.
• Good communication and interpersonal skills over the telephone, in person and by letter.
• Ability to prioritise and organise workload effectively.
• Excellent verbal and nonverbal communication skills
• Ability to concentrate and focus on tasks with frequent interruptions
• Ensure all filing is undertaken in a timely manner and accurately
• Proven working knowledge of RTT and waiting list management within the NHS
• Booking of patient appointments
• Clinical governance
• Working knowledge of WPAS

Personal Qualities

• Flexible to working hours dependent on the service needs.
• Enthusiastic and motivated.
• Able to use own initiative
• Ability to cope under pressure
• Working to relevant remit

Other relevant requirements

• Complete Mandatory Training and attend training sessions pertinent to the post i.e. Myrddin, Welsh Demographic Service, Welsh Clinical Portal, Referral to treatment etc
• Ability to speak Welsh is desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum pro rata