Ambulance Triage Nurse (Ambulance Support)

NHS; Basildon; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading healthcare provider in Essex is recruiting an Ambulance Triage Nurse to join a team focused on providing urgent crisis response to mental health needs in the community. Responsibilities include conducting assessments, collaborating with paramedic crews, and developing care plans. The ideal candidate will possess relevant qualifications and have experience in mental health settings. This role offers competitive salary and benefits including flexible working arrangements.

Benefits

27 days holiday plus bank holidays

Excellent pension up to 14.5%

£8K relocation package

Season ticket loans

Mental health and wellbeing services

Qualifications

• Proven experience of working in a health, social care or community setting.
• Experience of dealing with confidential and sensitive information.
• Proven experience of working with individuals with mental health conditions.

Responsibilities

• Conduct initial assessments and develop collaborative care plans.
• Support Ambulance Paramedic crews in service users' homes.
• Produce accurate documentation in line with Trust policy.

Skills

Literate in IT/Computer Skills

Good oral communication skills

Ability to assess and treat own caseload

Education

Registration as Mental Health Nurse, Occupational Therapist or Social Worker

High standard of education

Post graduate qualification or commitment to work towards this

Job description

Overview

Essex Partnership University NHS Foundation Trust is recruiting an Ambulance Triage Nurse (Ambulance Support) to join a fast paced urgent community care pathway providing an urgent and crisis response to those experiencing mental distress within the community. You will work jointly with the Ambulance Paramedic clinician by providing immediate crisis care in the community across the Mid and South Essex. You will support other Paramedic crews in managing patients with complex mental health needs. You will work with non-statutory and statutory services to support people while in crisis.

The closing date is 02 October 2025

Main duties of the job

You will conduct initial assessments, agree formulation of need and develop collaborative care plans underpinned by NICE Guidance delivering a range of interventions based upon individual needs. Assessments and interventions can take place in patient\'s homes, team bases, hospital and other community settings or via tele-coaching and through the use of assisted technology and online forums. The successful candidate will be working within the Mid and South Essex area conducting assessments and interventions over a twenty four hour period.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff\'s hard work and dedication.
• 27 days holiday, plus bank holidays, rising to 33 days after 10 years\' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job responsibilities

The successful candidate will be working within the Mid and South Essex area conducting assessments and interventions over a 24 hour period.

Work flexibly within the team accompanying colleagues for face to face support to Ambulance Paramedic crews in service users homes

Provide and oversee the management and care of patients

Produce accurate and timely documentation, conduct and manage the maintenance of accurate and timely documentation / records on all service users in line with your professional Code of Conduct and Trust policy

Person Specification

Education/Qualifications

• Registration (Mental Health Nurse, Occupational Therapist or Social Worker)
• High standard of education
• Post graduate qualification or commitment to work towards this

Knowledge

• Proven experience of working in a health, social care or community setting as part of a multi-disciplinary team
• Experience of dealing with confidential and sensitive information
• Proven experience of working with people with mental health conditions and vulnerable service users
• Proven experience of conducting and contributing to ongoing assessments

Skills/Experience

• Literate in IT/Computer Skills
• Good oral communication skills based on fluency on the English language
• Ability to work with Clinical Manager in the development and implementation of operational / Trust policies
• Assess and treat own caseload of service users in accordance with Trust clinical pathways
• Undertake physical health checks of services users and act on the findings appropriately
• Support families and carers within the boundaries of their role and professional code of conduct

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Essex Partnership University NHS Foundation Trust

£47,810 to £54,710 per annum, plus HCA