Ambulance Care Assistant

EMED Group; Oxford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Oxford is seeking compassionate Ambulance Care Assistants to transport elderly and vulnerable patients to medical appointments. This full-time role requires a valid UK driving licence, physical fitness, and the ability to communicate effectively with patients. The successful candidate will receive a competitive wage and several benefits including life assurance and health consultations.

Benefits

£12.21 per hour

Life Assurance

24/7 online medical consultation

Paid holiday entitlement

Pension Scheme

Uniform provided

Employee Assistance Programme

Qualifications

• Must hold a valid UK driving licence with less than 6 points.
• Be physically fit for patient handling and moving.
• Pass an Enhanced DBS check (company funded).

Responsibilities

• Transporting elderly and vulnerable service users to medical appointments.
• Assisting service users with challenging behaviour and/or mental health illnesses.
• Ensuring patient safety and comfort during transportation.

Skills

Empathy

Communication

Physical fitness

Teamwork

Calm under pressure

Education

Valid UK manual driving licence

Job description

Overview

We have a fantastic opportunity for Ambulance Care Assistants to join our new team based in Wheatley. Start date for training - Monday 3rd November. You must be available to start on this date.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you\'ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

This is a permanent, full time role which includes weekends with shifts varying from 0500 to 0100.

Responsibilities

• Assisting in the transportation of \'end of life\' service users, ensuring a high level of empathy is present at all times.


• Building rapport by effectively communicating with patients and their relatives/friends.


• Responsible for lifting, securing and helping service users in and out of the Ambulance.


• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital or to family/friends at their homes.


• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.


• Assisting service users with challenging behaviour and/or mental health illnesses.


• Ensuring that the ambulance is kept safe, clean and tidy. Committed to patient care.


• An effective communicator and experience of communicating with others in what can often be emotional circumstances.


• To be a calm, considerate, careful driver, with no more than three penalty points on your license.


• To have a natural flair for team working and collaboration.


• Be physically fit for patient handling and moving.


• Pass an Enhanced DBS check (company funded).


• Be able to work flexible shifts.


• Familiar with the local and surrounding area.

Requirements / Qualifications

• Hold a valid UK manual driving licence with less than 6 points.


• Be able to work flexible shifts.


• Pass an Enhanced DBS check (company funded).


• Be physically fit for patient handling and moving.

Benefits

• £12.21 per hour.


• Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.


• 24/7 online/telephone GP Consultation and access to prescriptions.


• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.


• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.


• Access to mental health consultations.


• Access to physiotherapy consultations.


• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.


• Financial guidance re retirement planning, tax savings and state benefits.


• Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.


• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.


• Refer a Friend recruitment incentive scheme with financial rewards.


• The EMED foundation, to provide support to colleagues and our local communities.


• Paid holiday entitlement.


• Pension Scheme.


• Blue Light Card.


• Uniform provided.


• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.


• Flu vaccination (through an internal campaign in Autumn/Winter).

About EMED Group

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.