Air Export Gateway Agent

Expeditors; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company in Greater London is seeking an Air Export Coordinator to manage air export shipments efficiently. This role requires strong organizational and interpersonal skills to ensure smooth operations and high customer satisfaction. The ideal candidate will have at least 6 months of relevant experience and knowledge of the global logistics industry. Excellent benefits are offered, including medical insurance and a personnel development program.

Benefits

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• Requires 6 months to 1 year related experience and/or training, or equivalent.
• Knowledge of global logistics industry is essential.
• Effective interpersonal skills including clear and concise communication are necessary.

Responsibilities

• Process and consolidate air export shipments timely.
• Prepare master air waybills and necessary documentation.
• Coordinate with branches to ensure smooth shipment processing.
• Track and trace air export shipments accurately.
• Maintain compliance with governmental regulations and internal policies.

Skills

Effective interpersonal skills

Organizational skills

Communication skills

Pro-active approach

Education

6 months to 1 year related experience

Global logistics industry knowledge

Tools

IATA/FIATA certification

Hazardous Materials certification

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

To timely process and consolidate air export shipments, while ensuring consistent communication with branches and providing an exceptional customer service.

Task and Duties:

• Prepare master air waybills and needed documentations
• Ensure smooth and timely freight process flow
• Receive and update shipment status in a timely manner
• Ensure accurate and timely data entry into our operating system
• Track and Trace Air Export shipments
• Interact with branches in arranging their international shipments, meeting / exceeding customer service standards
• Coordinate with our contracted service providers in procuring space and services
• Contribute to maintain strong relationships with service providers (Airlines, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
• Understand department process flow, constantly looking for areas of improved efficiency
• Meet KPI standards, as per the company’s procedures
• Overseas communications

This is a full time Day shift position working 4 on 4 off 7am - 7pm

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Global logistics industry knowledge
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro‑active, strong organizational skills
• IATA/FIATA and Hazardous Materials certification a plus

Additional Information

Expeditors offers excellent benefits:

• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program