After Sales Manager in City

Auto Skills UK; City; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading automotive company in Cardiff seeks an experienced Aftersales Manager to lead their team. You will be responsible for managing the service department, ensuring workshop efficiency, and delivering outstanding customer service. Candidates must have previous dealership experience and exceptional communication skills. This role offers a competitive salary of £60,000 with OTE of £75,000.

Qualifications

• Previous experience as an Aftersales Manager within a Car Dealership.
• Strong leadership and evidence of outstanding customer service.
• Excellent written and verbal communication skills.
• MUST HOLD a full UK Manual Driving Licence - Subject to Drivers Check.

Responsibilities

• Manage a team and hit daily targets.
• Organise an effective process for aftersales and servicing.
• Communicate details efficiently to the workshop.
• Maximise performance and overcome challenges.
• Grow retail service and improve efficiency in the workshop.

Skills

Leadership

Customer service

Communication skills

Motivation

Tools

Keyloop

Drive

Job description

AFTERSALES MANAGER
Basic Salary - £60,000
OTE - £75,000
Location - Cardiff

Opportunity for a process driven and proactive Aftersales Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority.

Responsibilities of a Aftersales Manager
Be a strong performer who can balance managing a team whilst hitting your own daily target.
Coordinating an organised and cost-effective process for aftersales and servicing of vehicles.
Ensure all details are communicated through to the workshop in an efficient manner.
Work to maximise performance and overcome challenges
Grow retail service and improving efficiency within the vehicle repair workshop.

Skills and Qualifications of an Aftersales Manager
Must have previous experience as an Aftersales Manager within a Car Dealership
Strong leadership and evidence of outstanding customer service
Advantage if you have Keyloop and Drive Experience
Excellent written and verbal communication skills
The ability to motivate and inspire a team in a target driven environment
MUST HOLD a full UK Manual Driving Licence - Subject to Drivers Check

If you are interested in this After Sales Manager role, please contact Skills and quote job number: 52085