After Sales Manager: Growth, Service & Travel

Capitol-Invest - Société Immobilière de la région de Bruxelles; Norwich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading supplier of post-harvest machinery based in Snetterton, Norfolk is seeking an experienced After Sales Manager. This role involves leading the growth of the service and parts business, ensuring exceptional customer support across the UK, Ireland, and Scandinavia. Candidates should have a strong customer focus, problem-solving abilities, and flexibility to travel. A competitive salary of £40,000 - £55,000, along with benefits such as a company car and private medical care, is offered.

Benefits

Competitive salary

25 days holiday plus bank holidays

Company car

Private medical care through Vitality Health

3% employer pension contribution

Strong development and progression opportunities

Qualifications

• Full UK driving licence is essential.
• Experience in after-sales or customer service is preferred.
• Ability to travel regularly and work flexible hours.

Responsibilities

• Lead the growth and development of the service and parts business.
• Ensure outstanding customer experience and high-performance service delivery.
• Build strong customer and partner relationships across regions.
• Drive service performance, satisfaction, and continuous improvement.

Skills

High energy

Strong customer focus

Problem-solving abilities

Proactive approach

Leadership potential

Tools

CRM systems

Service ticketing tools

Online ordering platforms

Job description

A leading supplier of post-harvest machinery based in Snetterton, Norfolk is seeking an experienced After Sales Manager. This role involves leading the growth of the service and parts business, ensuring exceptional customer support across the UK, Ireland, and Scandinavia. Candidates should have a strong customer focus, problem-solving abilities, and flexibility to travel. A competitive salary of £40,000 - £55,000, along with benefits such as a company car and private medical care, is offered.