After Sales Business Analyst - University placement year (Slough, UK)

Ferrari; Slough; On-site; GBP 18,000 - 25,000; Full time

Job summary

A luxury automotive company in Slough seeks an After Sales Business Analyst intern for a 12-month placement. This role involves analyzing After-Sales performance in the UK, collecting key data, and understanding KPIs to drive business development. Ideal candidates are undergraduate students from business or economics programs with a passion for the automotive sector and strong analytical skills. Join a dynamic team and strengthen your professional skills in a world-class environment.

Qualifications

• Must be available for a gap-year or company-placement year.
• Strong academic track record required.
• Prior insight into the automotive sector is preferred.

Responsibilities

• Analyze After-Sales performances across the UK Dealer network.
• Collect key data to understand After-Sales indicators.
• Drive business development using KPIs.

Skills

Fluency in English

Analytical thinking

Client-oriented approach

Strong work ethic

Excellent communication skills

Education

Undergraduate degree in business, economics, or related field

Job description

Ferrari has a most desirable track record: outstanding results, a unique product portfolio and an iconic, global brand. Above all Ferrari is a team of dedicated colleagues from 62 different nationalities, working with the highest level of excellence and professionalism and ensuring innovation and continuous improvement at the heart of our organization.

We have a dedicated UK-based team (in Slough) representing all our business activities (Marketing, Sales, After-Sales, Spare Parts, Controlling, Communications) in order to deliver outstanding performance and experiences for our clients (Ferrari owners) and prospects (future clients).

Ferrari offers selected students with an outstanding academic track record an opportunity for a "gap-year" or "company placement year" to discover our business model and to contribute and learn during a 12-month period (ideally) with our team in the Ferrari Slough offices.

As an After Sales Business Analyst

You will work on a full range of responsibilities in our Commercial team, supervised by our After Sales Managers and our Country Manager. Your main responsibilities will include analysis of After-Sales performances across the UK Dealer network, as well as key data collection and a full understanding of the After-Sales indicators. You will understand the importance of KPIs and their commercial impact to drive business development whilst evaluating best practice initiatives within the region. And of course our team will accompany you on your induction and growth across this placement-year in order to strengthen your professional skills.

Your profile

• You will ideally be an undergraduate student available for a year in industry (gap‑year or company‑placement year).
• You study business, economics, or similar data‑driven courses, and you have achieved excellent grades to date.
• You should also have a strong work ethic, integrity and be able to multi‑task in a dynamic, ever‑changing environment.
• Ideally you will not only have a passion for performance cars and the automotive sector, and have gained a prior insight through internships or relevant university project assignments or similar.
• You will have a solid first understanding of the luxury (ideally automotive) sector, gaining clear insight on the specific expectations of our clients and prospects.
• Previous exposure to project responsibilities would be an asset.
• The role requires fluency in English (and ideally a second language).
• You should be capable of thinking analytically, being client‑oriented, highly structured and with excellent relationship‑ and communicative skills.

We are an Equal Opportunity Employer.